GoodLeap ยท 2 days ago
Customer Service Representative
Plano, TX
Full-time
Hybrid
New Grad, Entry Level
$15.75/hr - $17.75/hrGoodLeap is a technology company delivering financing and software products for sustainable solutions. The Customer Service Representative will assist customers over the phone by answering questions, resolving issues, and providing support courteously and efficiently.
Responsibilities
Answering customer service phone calls
Review documentation sent in via email or through Origin tool to make decisions on cases
Willingness to do other tasks as they arise
Qualification
Required
Strong math and computer skills
A positive attitude
The ability to work effectively with clients at all stages of the process
The ability to calmly and professionally handle dissatisfied clients and offering thoughtful solutions
Excellent verbal communication skills
Flexibility to work varying schedules, including Saturdays
Preferred
Spanish
Benefits
Dental insurance
Health insurance
On-the-job training
Paid time off
Vision insurance
Company
GoodLeap
GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more.
Founded in 2015
501-1000 employees
H1B Sponsorship
GoodLeap has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (13)
2023 (6)
2022 (7)
2021 (2)
Funding
Current Stage
Late StageLeadership Team
Hayes Barnard
Founder, Chairman and CEO
John Shrewsberry
Chief Financial Officer
Company data provided by crunchbase