IT Desktop Support Engineer (Contract) jobs in United States
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MediaTek ยท 16 hours ago

IT Desktop Support Engineer (Contract)

positionSan Diego, CA
timeContract
remoteOnsite
seniorityNew Grad, Entry Level
money$28/hr - $35/hr

MediaTek is seeking a Desktop Support Technician to provide support for Windows and MacOS/Ubuntu at their San Diego office. The role involves collaborating with IT teams for environment support, troubleshooting hardware and software issues, and maintaining IT equipment and inventory.

Internet of ThingsSemiconductorWireless
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H1B Sponsor Likelynote

Responsibilities

Team up with IT groups in the US and Taiwan (HQ) for Windows environment support
Printer/fax/copier and Video conference equipment configuration and maintenance
OA/RD tickets/requests follow-up and urgent incident escalation in day to day work
Routine desktop/laptop hardware and software installation and troubleshooting , including virus/malicious programs clean up on problematic Windows clients
IT hardware inventory (laptop/desktop, spare parts) maintenance
Attend and actively participate in local OA ticket review meeting on a monthly basis
Escalate outstanding issues to local IT manager in accordance with published guidelines
Be able to work overtime on requested business demand such as office move support in the weekend

Qualification

Windows supportLinux supportMacOS supportNetwork fundamentalsMS Office365 supportCisco IP phone supportCommunication skillsProblem solving skillsCustomer orientedDetail-oriented

Required

Solid experience with Windows platform support and relevant troubleshooting
Linux (Ubuntu/RedHat) and MacOS support and troubleshooting
Experience with Cisco IP phone and Video Conference system maintenance
Solid knowledge of network fundamentals, including TCP/IP, DNS, SMTP, DHCP protocols
Solid experience with MS Office365 support
Experience in antivirus/malware incidents cleanup on Windows platform
Good communication skill and customer oriented
Good problem solving skill and be able to work independently
Be able to remote support user over the phone
Hold positive working attitude and be a committed team player
Provide basic user training on IT fundamental services introduction
Must be detail-oriented, accurate and well organized

Company

MediaTek

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MediaTek Inc. is a Taiwanese fabless semiconductor company that provides system-on-chip solutions for wireless communications.
dateFounded in 1997
location
Hsinchu, T'ai-wan, TWN
people-size10001+ employees
web-link
http://www.mediatek.com

H1B Sponsorship

MediaTek has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (71)
2024 (50)
2023 (62)
2022 (48)
2021 (18)
2020 (28)

Funding

Current Stage
Public Company
Total Funding
unknown
2001-07-23IPO

Leadership Team

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Jack Hu
Developer Relations Manager - MediaTek Labs
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