Arango · 4 days ago
Join Team Arango!Sr Technical Writer
United States
Full-time
Remote
Mid, Senior Level
3+ years expArango is a company focused on providing a data foundation for enterprise AI through its Contextual AI platform. The Senior Technical Writer will be responsible for creating and maintaining documentation for Arango's products, translating complex concepts into clear technical content, and collaborating with various teams to ensure accuracy and depth in documentation.
Big DataDatabaseEnterprise SoftwareOpen SourceSoftware
Responsibilities
Documentation Development: Create, update, and maintain high-quality documentation for Arango’s products (AI Suite, Data Platform, ArangoDB core)
Complex Feature Simplification: Translate complex concepts into clear technical content (getting started guides, how-to guides, tutorials, integration guides, hands-on labs, release notes, etc.)
API Documentation: Document REST APIs using OpenAPI/Swagger specifications
Collaboration: Partner closely with Engineering, Product, and Marketing teams to document new features, ensuring accuracy and technical depth
Doc-as-Code Workflow: Manage the documentation lifecycle using GitHub, Markdown, and static site generators (Hugo)
Qualification
Required
3-5 years of experience in technical writing for complex technologies, i.e., database, SaaS, or cloud industries
Proven ability to produce well-structured, clear, and accurate documentation in English
Ability to ask the right questions as well as to conduct your own research to understand concepts and products
Proficiency with Markdown, Git/GitHub, and static site generators (specifically Hugo)
Experience with CI/CD pipelines for automated doc builds
Experience with HTML/CSS
Proven experience documenting REST APIs
Comfortable with the OpenAPI specification
Ability to read code (like Python, cURL/API) to create code samples and examples
Comfortable working in terminal environments and using Docker
(Strong) technical understanding of database systems, APIs, software development, machine learning, and distributed computing
Creating videos and architectural diagrams to illustrate complex concepts
Experience using Google Analytics or Algolia search data to optimize documentation discovery
Preferred
Graphs, AI & Data Science Experience: Graph Databases, GraphRAG, Graph Machine Learning, LLM frameworks
Python, Jupyter Notebooks, or Machine Learning lifecycle tools
Cloud & Infrastructure: Kubernetes and LMS systems, or lab environments
Benefits
Competitive compensation plan
Uncapped variable earnings
Meaningful career growth opportunities
Company
Arango
Arango provides a trusted data foundation for Contextual AI — transforming enterprise data into a System of Context that truly represents the business, so LLMs can deliver better outcomes with unlimited scale and cost efficiency.
51-200 employees
H1B Sponsorship
Arango has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Growth StageTotal Funding
$47.02MKey Investors
IRISBow CapitalTarget Partners
2021-10-06Series B· $27.8M
2019-03-14Series A· $10M
2017-06-29Seed· $4.8M
Leadership Team
Shekhar Iyer
Chief Executive Officer
Jason Heine
Chief Financial Officer
Recent News
2025-01-17
2024-01-26
Company data provided by crunchbase