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UNCF · 6 hours ago

Senior Program Manager, Operations

Atlanta, Atlanta, GA, US

Full-time

Hybrid

Senior Level

$68K/yr - $73K/yr

5+ years exp

UNCF, the nation’s largest and most effective minority education organization, is seeking a Senior Program Manager, Operations to provide operational, financial, and administrative support to the Institute for Capacity Building management team. The role involves managing cross-functional projects, vendor management, budget oversight, and enhancing financial systems to support the organization's mission of improving educational outcomes for minority students.

EducationNon Profit

Responsibilities

Support the Director with the overall Grants Management Administration for the ICB portfolio, ensuring financial objectives are met by preparing the annual budget for various grants, planning the expenditures, and conducting necessary corrections that may arise

Assist the Director with Policy and Budget Management

Primary point of contact for Asset Management and procurement

In collaboration with the Director and other stakeholders, provide oversight for third party vendor management, including contract agreements

Assist with the enhancement of financial systems, CRM software (i.e., Salesforce) implementation and other required software platforms

Active participant in managing all aspects in planning and the execution of ICB events, including UNITE

Develop and maintain various policies and procedures within ICB

Performance Management and oversight for the Program Coordinators – Operations

Review and standardize the onboarding and offboarding policies and procedures for ICB

Assist in training new hires and interns

Generate memos, emails, and reports when appropriate

Respond to inquiries and requests for information

Serve as the liaison between administrative personnel and senior management, communicating needs and concerns so they can resolved expeditiously

Partner with HR, IT, and other key stakeholders to maintain office policies, as necessary

Coordinate with IT department on all office equipment

Manage relationships with vendors, service providers and accounting department, ensuring that all items are invoiced and paid on time

Coordinate office staff activities to ensure maximum efficiency

Remain updated on technical and professional knowledge by attending educational workshops, joining professional associations, building networks with fellow professionals, and reviewing industry publications

Qualification

Operations managementBudget managementEvent managementProject managementCRM software (Salesforce)Microsoft OfficePeople skillsOrganizational skillsCommunication skillsProblem-solving

Required

Minimum of 5-7 years of Operations management, business administration, project management, budget management, and event management

Bachelor's degree required, advanced degree or commensurate experience recommended

Demonstrated ability to plan and facilitate meetings and ability to work effectively and professionally with various levels of leadership

Elevated level of organizational skills, with an ability to conduct administrative, financial and project activities with accuracy and attention to detail

Must be an initiative-taker, who can problem-solve and take on a wide range of tasks to deliver results

Strong people skills

Ability to manage multiple ongoing projects in varying stages

A commitment to and understanding of the mission of UNCF and ICB

Experience maintaining calendars and booking travel

Demonstrated skill in prioritizing and balancing multiple competing tasks, projects, and deadlines

Excellent written, verbal, and presentation communication skills

Demonstrated skill in working collaboratively and effectively

Highly proficient in Microsoft Office products (Outlook, Word, Excel, and PowerPoint) and other required software