Planned Parenthood of Michigan · 1 week ago
Director of Quality and Excellence
Michigan, United States
Full-time
Hybrid
Director/Executive
$125K/yr - $125K/yr
10+ years expPlanned Parenthood of Michigan is dedicated to providing quality healthcare services, and they are seeking a Director of Quality and Excellence to lead their quality improvement and patient safety initiatives. This role involves overseeing quality programs, ensuring compliance, and fostering a culture of excellence across all services.
Hospital & Health Care
Hiring Manager
Georgia Bloom
Responsibilities
Develop, direct, and evaluate quality and excellence programs across PPMI departments, clinics and administrative functions
Lead the design and implementation of evidence-based quality improvement initiatives, systems and processes, ensuring compliance with Michigan local, state and federal regulations, PPFA guidelines, and accreditation requirements
Champion a culture of quality, safety, and reliability throughout the organization
Supervise and provide direction to the Quality Assurance and Program Excellence Manager and Data Analyst, ensuring aligned performance and program execution
Partner with leadership to establish standardized models that enhance service provision and performance efficiency
Direct and report out quality audits, outcome measurement, and data-driven improvement programs to identify trends, gaps, and opportunities
Lead Level 1 incident review, root-cause analyses, collaborate with Director of Compliance Ethics and Risk Management to advise risk mitigation strategies and recommend corrective action plans for system and process improvement
Ensure organizational readiness for external audits and surveys, including PPFA accreditation, Title X, CLIA, and state licensure etc
Maintain expertise in current quality, infection prevention, medical emergency management, service provision and compliance standards and ensure dissemination of updated best practices
Collaborate with executives and senior leadership on policy development, review, and implementation
Serve as Deputy Infection Prevention Officer, providing oversight for infection prevention initiatives and ensuring best practices are embedded across PPMI services
Direct, monitor, evaluate, and improve organizational infection prevention protocols, and outbreak preparedness in collaboration with clinical leadership
Lead the organization in data-driven quality improvement programs through partnership with Data Analyst to ensure robust data collection, monitoring, and analysis to guide decision-making
Regularly report on quality performance, risks, audit results and improvement strategies to organization including, executive leadership, board committees, and clinical leaders
Promote and support continuous improvement methodologies, project management, and change management across teams
Qualification
Required
Bachelor's degree in Quality Management, Health Care Informatics, Nursing, Health Care Administration, or related field
Minimum 10 years of progressive leadership experience in healthcare quality improvement, patient safety, or compliance
At least 5 years of supervisory/management experience
Professional Registered Nursing or Pharmacy or other Healthcare License
Knowledge of advanced quality improvement, patient safety, and regulatory compliance practices
Knowledge of process reliability, data analytics, project management, and infection prevention principles
Skill in leading multidisciplinary teams and fostering organizational accountability
Demonstrated ability to achieve objectives in collaboration with other functional areas
Demonstrated commitment to Planned Parenthood's mission, vision and values
Preferred
Advanced degree (e.g., MSHI, MSN, MHA, MPH, MBA) and/or professional certification (e.g., CPHQ, CPPS, CIC, Lean Six Sigma)
Experience with infection prevention oversight strongly preferred
Benefits
Medical
Dental
Vision
STD
LTD
Life & ADD
403B
Flexible Spending Account
Generous Paid Time off Program
Free healthcare at our clinics for you and your immediate family!
Company
Planned Parenthood of Michigan
For more than 100 years, Planned Parenthood has promoted a common-sense approach to women's health and well-being based on respect for each individual's right to make informed, independent decisions about sex, health, and family planning.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Lori Carpentier
Chief Executive Officer
Paula Thornton Greear (She/Her/Hers)
President & CEO, Planned Parenthood of Michigan and Planned Parenthood Advocates of Michigan
Company data provided by crunchbase