Associated Grocers of New England · 6 days ago
Customer Service Manager
Woodstock, Vermont, United States
Full-time
Onsite
Mid Level
$20/hr - $20/hrAssociated Grocers of New England is seeking a Customer Service Manager for their Woodstock location. This role is crucial for overseeing front end operations and ensuring excellent customer service through effective team management and training.
Food and Beverage
Responsibilities
Responsible for Service Department personnel to include Cashiers, Baggers, Booth Clerks and Moneyroom Clerks
Interview, hire and train front end employees
Money handling skills to perform balance checks
Scheduling
Must have flexible availability
Ability to multi-task
Strong Customer Service skills
Computer Knowledge
May be required to perform other duties as assigned to meet business objectives
Knowledge and responsibility to facilitate company policies and procedures
Perform any other duties requested by store manager
Qualification
Required
Responsible for Service Department personnel to include Cashiers, Baggers, Booth Clerks and Moneyroom Clerks
Interview, hire and train front end employees
Money handling skills to perform balance checks
Scheduling
Must have flexible availability
Ability to multi-task
Strong Customer Service skills
Computer Knowledge
May be required to perform other duties as assigned to meet business objectives
Knowledge and responsibility to facilitate company policies and procedures
Perform any other duties requested by store manager
Ability to maintain a high level of confidentiality
Manage multiple conflicting priorities
Organizing and coordinating skills
Computer knowledge of Microsoft
Ability to communicate effectively, both orally and in writing
Strong interpersonal and communication skills and the ability to work effectively with a wide range of customers, employees and management
Ability to lift weights up to 75 pounds. (20 – 40 lbs lifting frequently)
Ability to stand for long periods of time
Company
Associated Grocers of New England
Associated Grocers of New England is a wholesale company offering meats, produce, deli, dairy, and bakery products.
Founded in 1946
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase