Northwestern Medicine · 16 hours ago
Health Unit Coordinator L&D Full Time Days
Huntley, IL
Full-time
Onsite
Entry Level
1+ years expNorthwestern Medicine is a leader in the healthcare industry, focusing on a patient-first approach. The Health Unit Coordinator is responsible for unit-based reception, clerical tasks, and patient registration, while ensuring effective communication and workflow management within the unit.
Emergency MedicineHealth CareHospitalMedicalNutritionRehabilitation
Responsibilities
Presents a friendly, approachable, professional demeanor and appearance
Provides accurate information and timely updates to patients and customers
Addresses questions and concerns promptly, or identifies appropriate person and resources to do so
Provides directions or help to patients and customers with finding their way
Uses effective service recovery skills to solve problems or service breakdowns when they occur
Demonstrates teamwork by helping co-workers within and across departments
Communicates effectively with others, respects diverse opinions and styles, acknowledges the assistance and contributions of others
Uses organizational and unit/department resources efficiently
Manages work schedule efficiently, completing tasks and assignments on time
Contributes to opportunities and processes for continuous improvement
Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide
Communicates effectively and works cooperatively with other team members
Has respect for and understanding of other disciplines
Coordinates all work with the Manager and Charge Nurse
Communicates appropriately and clearly to Manager, Charge Nurse, co-workers and physicians
Consults other departments as appropriate to provide for an interdisciplinary approach to the patient's needs
Retrieves all lab results from computer and bring results to the attention of the nurse caring for the patient
Interacts professionally with patients/family and provides explanations and verbal reassurance as necessary
Prepares medical records for new admissions and disassembles the chart and forwards to Medical Records upon patient discharge
Maintains proper record assembly contents in chronological order behind tabs
Obtains necessary signatures and documents. Aware of Petition and Certificate process in regard to Involuntary Admissions
Transcribes accurately and clarifies handwritten, orders set physicians orders and clinical data. Enters and verifies orders in the computer to ensure timely and accurate delivery of medications, supplies, diagnostic/therapeutic tests/services
Seeks out and obtains learning opportunities
Participates in professional growth and development activities and shares knowledge from continuing education programs with co-workers
Demonstrates computer competence for order entry, results, documentation, policies, etc
Manages and operates equipment safety and correctly
Demonstrates the ability to be flexible, organized and function under stressful situations
Demonstrates confidence and success with multiple, high level, time sensitive tasks
Answers telephone, monitors unit closed circuit camera, and intercom/door entry system in a polite manner and communicates information to the appropriate staff/family
Utilizes critical thinking skills to successfully demonstrate the ability to prioritize and complete unit work quickly as the needs of the unit, patients, and staff change
Monitors patient's type in the computer against actual status and makes corrections when necessary
Performs pre-census and validates daily admission, discharge and census lists
Registers patient in the computer
Conducts telephone screenings (inquiry calls)in a fashion resulting in appropriate disposition based on the phone contact. Observes patient confidentiality rules and Release of Information data
Orders supplies and prints all forms used for patients charts
Performs other duties as assigned
Qualification
Required
High School Diploma or GED equivalent
Basic computer knowledge
Ability to communicate effectively in English, both verbal and in writing
Ability to assess and determine situations requiring an interpreter and to use interpreter services effectively
Excellent customer service skills
Preferred
One year of experience in pertinent clinical specialty
Benefits
Tuition reimbursement
Loan forgiveness
401(k) matching
Lifecycle benefits
Company
Northwestern Medicine
Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine around a strategic vision to transform the future of health care.
10001+ employees
H1B Sponsorship
Northwestern Medicine has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (75)
2024 (66)
2023 (70)
2022 (78)
2021 (35)
2020 (39)
Funding
Current Stage
Late StageTotal Funding
$25M2018-06-26Grant· $25M
Leadership Team
Howard Chrisman, MD
President and CEO
John A. Orsini, CPA
Senior Vice President and Chief Financial Officer
Recent News
2026-01-13
Near North Health
2025-12-01
Company data provided by crunchbase