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Pacer Staffing · 2 days ago

SAP S4HANA Enterprise Management - Service

Charlotte, NC

Contract

Onsite

New Grad, Entry Level

Pacer Staffing is seeking a skilled Customer Service representative to join their team. The ideal candidate will assist the customer service team to ensure excellent service delivery and customer satisfaction.

Human ResourcesStaffing Agency

Hiring Manager

Keshav Mishra

Responsibilities

Order entry; invoicing; scanning

Sense of urgency in meeting customer needs

Handle escalated customer inquiries and complaints

Develop strategies to enhance customer service experience

Collaborate with all colleagues to ensure seamless customer interactions

Pricing Management

Existing price inquiry

Price discrepancy at order entry

Price increase communication

Price data file management Customer Facing / Inside Sales Roles Product spec communication Product knowledge Customer phone communication

Qualification

SAP S4HANACustomer ServicePricing ManagementCollaborationCommunication

Required

Skilled Customer Service representative

Assist the customer service team to ensure excellent service delivery and customer satisfaction

Order entry; invoicing; scanning

Sense of urgency in meeting customer needs

Handle escalated customer inquiries and complaints

Develop strategies to enhance customer service experience

Collaborate with all colleagues to ensure seamless customer interactions

Pricing Management

Existing price inquiry

Price discrepancy at order entry

Price increase communication

Price data file management

Customer Facing / Inside Sales Roles

Product spec communication

Product knowledge

Customer phone communication

Company

Pacer Staffing

Pacer is minority women owned global IT and professional Services and staffing firm serving Fortune 1000 clients with customized and scalable workforce solutions.

Founded in 2008