BVA Bear's IT Solutions · 9 hours ago
System Specialist - SAP BRIM
Boiling Springs, PA 17007
Full-time
Hybrid
Mid Level
4+ years expBVA Bears IT Solutions is seeking an SAP BRIM -System Specialist to work in the Middletown, PA area. This role supports day-to-day operations and user enablement for SAP Billing and Revenue Innovation Management (BRIM) and SAP S/4HANA solutions, assisting with configuration, access management, and end-user guidance across various modules.
Information Technology & Services
No H1B
U.S. Citizen Only
Responsibilities
Assist with BRIM/S/4HANA configuration per approved designs; update parameters and Fiori catalogs/roles
Support transport coordination and basic troubleshooting across DEV/TEST/PROD
Process user provisioning and role changes; enforce RBAC and segregation of duties checks
Handle encryption/tokenization procedures and secure payment flow verifications (PCI DSS)
Monitor jobs, queues, and interfaces (IDoc/ALE, RFC, OData/REST) and escalate exceptions
Track SLAs and capture performance metrics; assist with housekeeping tasks and minor tuning
Support SAP BTP/CPI interface checks, certificate renewals, and endpoint validations
Prepare release notes; coordinate SIT/UAT schedules and change windows with project teams
Execute checklists for delta loads, reconciliation, and dress rehearsals to minimize downtime
Validate data integrity for migrated transactions and customer dispute workflows
Maintain SOPs, configuration baselines, access reviews, and incident records in audit ready form
Update knowledge articles and how to guides for business users and support staff
Provide Level 1/2 support for BRIM/Fiori usage; triage incidents in ServiceNow and route as needed
Deliver quick tips and job aids to improve user experience and adoption
Qualification
Required
Minimum 4–5 years in enterprise systems support, including 2+ years with SAP environments
Working knowledge of SAP BRIM modules (SOM, CI; familiarity with CC) and SAP S/4HANA operations
Experience with user/role management, transports, and interface monitoring (IDoc, RFC, OData)
Understanding of PCI DSS and SOC1/SOC2 controls; secure handling of PII and payment data
Proficiency with ServiceNow (ITSM) and Azure DevOps (ADO) or JIRA for change and release tracking
This position is restricted to U.S. citizens only in accordance with federal contract requirements
Preferred
SAP BRIM/S/4HANA or SAP Basis certifications are highly desirable
Experience with SAP BTP (API Management, Event Mesh) and SAP CPI interface operations
Familiarity with HANA health checks, backups, and basic performance analysis
Knowledge of mediation systems used for usage capture and rating integrations
Strong customer service, documentation, and communication skills; Hybrid Agile exposure
Benefits
Health insurance
Company
BVA Bear's IT Solutions
At BVA Bear’s IT Solutions, we embrace hard work, engage deeply with our customers, and meticulously attend to every detail.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase