Apply on Employer Site

Assurant · 4 days ago

Compliance Manager, Connected Living

United States Virtual

Full-time

Onsite

Mid, Senior Level

$104K/yr - $173K/yr

4+ years exp

Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. The Manager, Connected Living Compliance, serves as a trusted partner to the Ethics & Compliance organization, managing compliance practices and mitigating risks in the Connected Living business area.

Customer ServiceFinanceFinancial ServicesInformation TechnologyInsurance

Responsibilities

Engage in activities to provide objective compliance and operational risk oversight of first-line compliance activities in alignment with the Connected Living Compliance Governance Framework and Enterprise priorities and objectives

In consultation with Compliance leadership, provide solutions-oriented compliance guidance to protect Assurant while assisting business colleagues toward their objectives. Will work closely and collaboratively with the appropriate business level first line of defense roles and employees

Utilize a risk-based approach to test, monitor, and assess risks and effectiveness of first-line processes and controls to ensure compliance with applicable laws, rules, and regulations,s leveraging monitoring tools, metrics, processes, resources, and tracking systems

Manage compliance issue identification and remedial activities to ensure appropriate issue management, reduction of risk, timely closure of gaps, and remediation where required

Perform compliance reviews, including analysis of data, reports, regulations, operating procedures, client, regulatory, and internal requirements, and collaborate internally to develop solutions to reduce risk to appropriate levels

Identify and escalate arising issues and concerns, and drive actions to address root causes that lead to compliance risks

Assess the effectiveness of controls, assist in mitigating regulatory and client risk for Connected Living Home Solutions and Financial Services operations

Assist in the review of regulatory and consumer complaints for patterns, trends, and areas of improvement, and collaborate on corrective actions. Interacts with internal partners in response to compliance issues

Ensures compliance with regulatory guidelines, standards, and client requirements and provides guidance on regulatory issues/changes

Responsible for research and analysis to support compliance initiatives and process improvement activities, including root cause analysis, and recommending improvements. Evaluates, recommends, and initiates the investigation of compliance issues as appropriate

Contributes to developing and implementing the annual compliance initiatives and work plan, ensuring that compliance issues and areas of risk are identified and addressed

Works closely with other members of the Compliance team to respond to alleged violations of rules, regulations, policies, procedures, and Code of Business Conduct and Ethics

Provides support and assistance to management and owners of processes and controls for the effective implementation of corporate policies and in the design of internal control and compliance processes

Participate in the development and delivery of compliance education and training

Contribute to responding to regulatory inquiries, audits, and examinations

Manage inventory of compliance issue tracking, processes, risks, controls, and associated metrics for risk appetite and limits

Collaborate in the design and implementation of risk assessments

Manage staff to support compliance program deliverables and serve as trusted advisors to foster a culture of compliance and facilitate change management for compliance activities

Develop staff to ensure effective job performance, identify development needs, and create career progression

Establish and maintain strong relationships with business partners and stakeholders to help foster compliance and drive improvements

Qualification

Operational compliance experienceInsurance industry experienceLeadership experienceAnalytical skillsPowerBI proficiencyProject management experienceProblem-solving skillsCommunication skillsCritical thinking skillsAttention to detail

Required

Bachelor's degree or a minimum of 8 years of equivalent work experience

A minimum of 4 years of progressive work experience in operational compliance or audit monitoring experience

A minimum of 4 years of insurance, service contract, or financial services industry experience

Minimum of 2 years of leadership experience

Demonstrated ability to achieve results through working cross-functionally, influencing others, making timely decisions while considering needed trade-offs, and negotiating conflicts, as needed

Strong problem-solving ability and the ability to adapt to shifting priorities and align activities and priorities to meet organizational goals

Demonstrated analytical and research skills

Experience collaborating with and influencing colleagues across business functions