Alpha Technologies · 1 day ago
IT Manager- Systems and Infrastructure
Hudson, Ohio, United States
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expAlpha Technologies is a global leader in designing and supporting precision rubber and polymer laboratory instrumentation. The IT Manager – Systems and Infrastructure is responsible for overseeing IT operations, ensuring the stability, security, and performance of the technology environment, while leading a small team and collaborating with leadership to align IT solutions with business needs.
Industrial AutomationIndustrial ManufacturingInformation TechnologyMachinery ManufacturingManufacturingSoftwareWeb Design
Responsibilities
Lead and mentor the IT team, ensuring efficient IT operations and effective end-user support. Set priorities, manage workloads, and foster a culture of accountability and continuous improvement. This includes setting KPI’s for the hardware and software support teams
Act as a key operational partner with business leaders to understand IT challenges and operational needs. Deliver tailored IT solutions that enable business productivity and align with Alpha & Indicor’s enterprise standards
Take a hands-on role in overseeing infrastructure across Azure cloud and on-premises systems. Ensure reliability, scalability, and cost optimization of Azure environments, Microsoft 365, Entra ID, Intune, and related collaboration platforms
Guide modernization initiatives, including migration of current and legacy systems to on-prem and cloud platforms and integration of ERP, CRM, and BI systems. Promote interoperability and efficient data sharing across the enterprise. Modernize IT ticket system for (potentially to NinjaOne) for proper Enterprise tracking of metrics to key KPI’s
Collaborate closely with Indicor’s Cybersecurity Manager to ensure secure configurations, endpoint protection, and compliance with security frameworks. Support the implementation of identity management, access controls, and data protection measures
Partner with leadership team to develop appropriate IT strategy for newly acquired businesses
Take part in negotiations with technology vendors and service providers to secure advantageous pricing, contracts, and service terms. Maintain strong vendor relationships to ensure long-term value and reliability
Coordinate managed service providers and delivery partners to ensure consistent service quality and alignment with operational standards. Oversee performance of external partners, delivering infrastructure as a service, M365, and Azure environments and business system services
Monitor vendor performance and adherence to service level agreements (SLAs). Conduct regular reviews and enforce corrective actions where necessary to maintain operational excellence
Partner with internal stakeholders and external teams to lead IT initiatives from planning through execution. Ensure projects are delivered on time, within budget, and aligned with business and security objectives
Lead the management and optimization of Azure environments, focusing on cost control, performance, and scalability
Advise leadership and business partners on architecture design and service models (IaaS, PaaS, SaaS) best suited for enterprise and business unit workloads
Drive modernization and automation of infrastructure management through PowerShell scripting, monitoring, and analytics
Take part in the selection, deployment, and integration of ERP, CRM, and BI systems, ensuring these platforms meet business requirements and support efficient operations
Ensure network equipment such as switches, firewalls, and VPNs are configured optimally, maintained, and monitored for performance and security
Work in partnership with the cybersecurity department to implement secure system configurations, patch management, and Identity & Access Management (IAM)
Identify and partner with key vendors for acquisition of hardware, software and professional services
Develop and maintain strong relationships with BU & Indicor IT peers
Promote transparency and alignment between IT operations and organizational goals
Develop the technical skills and capabilities of IT team members through mentorship, cross-training, and professional development
Promote the sharing of best practices and standard operating procedures across the IT organization
Build, add and maintain IT and Information Security Policies & Procedures
Develop and mentor Alpha’s Hardware/Software Support IT Specialist and Alpha’s Application & Data Specialist
Qualification
Required
10+ years of progressive IT infrastructure and service delivery experience, including 3+ years in a managerial or supervisory capacity
Proven experience managing Azure cloud environments, Microsoft 365 tenancies, Entra ID, Single Sign-On (SSO) and Multi-Factor Authentication (MFA) technologies, and Intune environments
Demonstrated ability to manage cross-functional projects and external service providers
Strong background and hands on experience with IT operations, networking (firewalls, switches, VPNs), and IT Security Operations, change management, and incident management principles
Deep understanding and hands on experience with Microsoft Azure architectures, VMWare ESXi environments, Veeam storage systems, and Cisco/Extreem networking
Advanced proficiency in Microsoft 365 administration, including Exchange, Teams, SharePoint, and Intune
Knowledge of enterprise system architecture and data integration across business platforms
Experience with PowerShell scripting and process automation
Familiarity with Mimecast, NinjaOne, and endpoint management systems
Strong leadership and team development skills with the ability to inspire and motivate technical professionals
Excellent communication skills, with the proficiency to articulate complex technical information to non-technical audiences
Analytical and strategic thinker with the ability to manage competing priorities in a dynamic environment
Bachelor's Degree
Preferred
Power BI experience
Infor Syteline (ERP) experience
BS in Information Technology, Computer Science, Information Systems, Computer Engineering or Network Engineering
Company
Alpha Technologies
Alpha Technologies manufactures precision rubber and laboratory instrument, including development of data analysis software systems.
51-200 employees
H1B Sponsorship
Alpha Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (2)
2023 (3)
2022 (4)
2021 (6)
2020 (4)
Funding
Current Stage
Growth StageLeadership Team
Robert Hillyer
Joint CEO
Company data provided by crunchbase