Patient Service Specialist jobs in United States
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Select Medical · 10 hours ago

Patient Service Specialist

Select Medical is seeking a Patient Service Specialist to join their outpatient center. The role involves providing exceptional customer service to patients, scheduling appointments, managing insurance verifications, and ensuring a smooth patient experience.

Health CareHospitalMedicalRehabilitationWellness

Responsibilities

Greets patients with exceptional customer service to create a positive patient experience
Answers phone
Utilize medical office software to schedule new and follow-up appointments for patients
Insurance verifications, referrals and pre-authorizations
Schedules patients appointments and checks them in at arrival
Collection of co-pays
Daily cash balancing and weekly banking deposits
Patient intake and data entry to ensure proper billing
Complete daily billing reports and work with central billing office (CBO)
Communication and teamwork with clinic staff as well as all supporting departments to create an enjoyable, seamless experience
Other duties as assigned

Qualification

Customer serviceMedical office softwareInsurance verificationHealthcare administrationTeamwork

Required

HS diploma or GED is required
Greets patients with exceptional customer service to create a positive patient experience
Answers phone
Utilize medical office software to schedule new and follow-up appointments for patients
Insurance verifications, referrals and pre-authorizations
Schedules patients appointments and checks them in at arrival
Collection of co-pays
Daily cash balancing and weekly banking deposits
Patient intake and data entry to ensure proper billing
Complete daily billing reports and work with central billing office (CBO)
Communication and teamwork with clinic staff as well as all supporting departments to create an enjoyable, seamless experience
Other duties as assigned
Ability to walk, stand, bend, and reach consistently throughout a work day/shift
Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
Ability to carry office supplies up to 10lbs
Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
Ability to speak and hear sufficiently to understand and give directions

Preferred

Customer service experience required
Knowledge of insurance verification preferred
Healthcare, Medical, Dental office administration preferred

Benefits

PTO
Medical, Dental, Vision Insurance
401(K) Matching
Employee Discount
Growth Opportunities on our Career Ladder

Company

Select Medical

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Valir Rehabilitation Hospital is a 50-bed inpatient treatment center.

Funding

Current Stage
Public Company
Total Funding
$550M
2024-11-18Post Ipo Debt· $550M
2012-12-12Post Ipo Equity
2001-04-05IPO

Leadership Team

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Michael Malatesta
Senior Vice President of Finance
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Brian Rusignuolo
Executive Vice President
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Company data provided by crunchbase