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AT&T · 1 day ago

High-Performance Computing (HPC) Storage Support (SA III) (Government)

Columbia, Maryland

Full-time

Onsite

Senior Level, Lead/Staff

$108K/yr - $252K/yr

10+ years exp

AT&T Global Public Sector is a trusted provider of secure, cloud-based network solutions to the Federal Government. They are seeking a Principal High-Performance Computing (HPC) Storage Support Administrator to manage IT systems, provide storage support, and ensure the operational integrity of a complex computing environment.

CollaborationCommunications InfrastructureMobileService IndustryTelecommunicationsWireless

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide support for implementation, troubleshooting and maintenance of IT systems

Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems

Manage the daily activities of configuration and operation of IT systems

Provide assistance to users in accessing and using IT systems

Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems

Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc

Provide support for the escalation and communication of status to agency management and internal customers

Optimize system operations and resource utilization, and perform system capacity analysis and planning

Provide in-depth experience in trouble-shooting IT systems

Provide detailed analysis and feedback to agency management and internal customers for escalated tickets

Provide support for the dispatch system and hardware problems and remains involved in the resolution process

Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

Qualification

High-Performance Computing (HPC)LinuxWindowsUNIXDoD 8570 IAT II certificationStorage SupportProblem ResolutionUser AssistanceSystem MonitoringNetwork Configuration

Required

B.S. in a technical discipline and 10 years' experience as a System Administrator in programs and contracts of similar scope, type and complexity or 15 years' experience in lieu of a degree

DoD 8570 IAT II level certification required

TS/SCI with polygraph clearance

Benefits

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) *Pro-rated when working less than 40 hrs/wk.

Paid Parental Leave

Paid Caregiver Leave

Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement

Disability Benefits (short term and long term)

Life and Accidental Death Insurance

Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

Employee Assistance Programs (EAP)

Extensive employee wellness programs

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone