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InStride Health · 5 days ago

Territory Business Manager (MA)

United States

Full-time

Remote

Mid, Senior Level

$80K/yr - $110K/yr

3+ years exp

InStride Health is dedicated to providing specialty anxiety and OCD care for children, teens, and families. They are seeking a Territory Business Manager to establish and expand partnerships with healthcare providers in Massachusetts, focusing on building a referral network and ensuring a seamless patient referral experience.

Health CareMental HealthWellness

Responsibilities

Serve as a subject matter expert on InStride’s services and confidently communicate InStride’s value proposition to a wide range of clinical and operational stakeholders

Develop and grow referral relationships across your assigned markets, including health system executives, program leaders, referral coordinators, and influential clinicians

Maintain a consistent servicing cadence with existing referral partners to drive satisfaction, performance, and continued referrals

Identify and develop new referral channels and community partnerships to expand access to treatment

Partner with Marketing to plan and execute local campaigns and events that drive referral and intake growth

Deliver presentations and attend local and regional conferences and events to increase community awareness of InStride; bring clinical and operational partners into meetings as needed

Collaborate closely with clinical leaders, operations, and growth teams to develop regional strategies to improve referral performance

Meet individual performance targets and proactively communicate progress and performance trends

Maintain accurate records in InStride’s CRM and sales tools to track pipeline activity, partner engagement, and outcomes

Gather and communicate referral partner feedback; partner with Product, Engineering, and Client Success to improve the referral experience and InStride’s solutions

Qualification

Healthcare outreach experienceProvider business developmentAnalytical skillsCRM tools proficiencyStakeholder managementClear communicatorOrganizational skillsTeam collaborationFast-paced environment experience

Required

3–5+ years of experience in healthcare outreach, provider business development, sales/marketing, healthcare operations, or a related field

Strong understanding of provider ecosystems, including large health systems, medium/large primary care and pediatric practices, and affiliated provider networks

Based in Massachusetts with experience building referral relationships in the region

Proven track record of relationship building and territory growth

Ability to leverage internal teams and resources effectively; you take a 'quarterback' approach to building markets

Strong analytical skills and comfort working with local performance data (e.g., referrals, scheduled intakes, conversion rates, pipeline activity)

Clear communicator with excellent organization and stakeholder management skills

Experience operating in a fast-paced, growth-oriented environment

Comfortable using CRM tools and reporting/analytics platforms

Willingness to travel as needed based on partnership needs