VP - Digital Experience Platforms - AI, NLP, LLM - Remote jobs in United States
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Maximus · 1 week ago

VP - Digital Experience Platforms - AI, NLP, LLM - Remote

positionUnited States
timeFull-time
remoteRemote
seniorityDirector/Executive
money$242K/yr - $328K/yr
date15+ years exp

Maximus is a company focused on delivering enterprise digital experience platforms. The Vice President – Digital Experience Platforms will define and deliver these platforms, ensuring they enable Total Experience Management and operate as Outcome-as-a-Service, while leading strategy, execution, and innovation in the digital experience space.

Business Process Automation (BPA)ConsultingEducationGovernmentGovTechHealth CareInformation Technology
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Lead the strategy, design, and delivery of digital experience platforms, ensuring scalability, security, compliance, and auditability
Develop and execute a policy-governed hybrid experience architecture integrating deterministic NLP systems, LLM-assisted intelligence, and agentic automation
Ensure platforms adhere to regulatory, security, and audit standards while enabling reuse and consistency of outcomes
Translate experience strategy into operational roadmaps with measurable KPIs and value metrics; drive continuous optimization
Collaborate with Enterprise IT, AI Governance, Security, Legal & Compliance, Delivery, and Business Leadership to align platform capabilities with organizational goals
Oversee vendor selection, ecosystem partnerships, and innovation pipeline for digital experience technologies

Qualification

Digital experience platformsConversational AINLPLLM-assisted intelligenceOmni-channel engagementIntelligent automationCompliance frameworksSecurity protocolsVendor managementStrategic leadershipEcosystem development

Required

Bachelor's degree required
15 years of experience in IT related fields with advanced knowledge in digital experience platforms, conversational AI, omni-channel engagement, and intelligent automation
Strong understanding of compliance frameworks, security protocols, and audit requirements
Ability to integrate advanced technologies (LLMs, NLP, agentic automation) into scalable enterprise solutions
Strategic leadership with proven experience in vendor management and ecosystem development
While not immediately required, identified candidate must be 'clear-able' for both Federal Civilian and DoD work including Secret clearance

Preferred

Master's degree preferred

Benefits

Health insurance coverage
Life and disability insurance
A retirement savings plan
Paid holidays
Paid time off

Company

Maximus

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Providing government technology services, digitally enabled customer experiences, and clinical health services that change lives.
dateFounded in 1975
location
Mclean, Virginia, USA
people-size10001+ employees
web-link
http://www.maximus.com/

Funding

Current Stage
Public Company
Total Funding
$7.93M
2010-12-09Post Ipo Equity· $7.93M

Leadership Team

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Elisabeth Schmidt
Senior Vice President
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Michael Mateer
Sr. Vice President, Enterprise Technology
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Recent News

Morningstar.com
Maximus Reports Fourth Quarter and Full Year Results for Fiscal Year 2025
2025-11-20
AP News
Company that monitors addiction treatment for medical providers exiting Montana contract in January
2025-11-12
Business Wire
Maximus Awarded $86 Million Contract to Advance Rapid Capability Development and Operational Readiness for Air Force Cyber Command and Control Systems
2025-11-05
Company data provided by crunchbase