Intero Real Estate Services · 1 day ago
Relocation Manager
San Jose, California, United States
Full-time
Onsite
Mid, Senior Level
$80K/yr - $92K/yr
3+ years expIntero Real Estate Services is a company focused on providing relocation services, and they are seeking a Relocation Manager to oversee the relocation process for corporate clients. This role involves managing daily activities, ensuring operational efficiency, and serving as the primary liaison between various stakeholders in the relocation process.
Building MaterialE-CommerceReal EstateRetail
Responsibilities
Field incoming and outgoing relocation leads and referrals from sales associates, third-party companies, broker networks, corporate clients, and website leads
Assess client needs and provide expert guidance throughout the entire relocation process
Supervise the "end-to-end" relocation journey, ensuring all administrative milestones are met with precision
Assign sales associates to leads and facilitate communication between all parties, including routine follow-ups with clients and agents
Assist with contract presentations, household goods movement, rental referrals, and property management tasks (maintenance, repair, utilities)
Maintain accurate referral records, databases, and client files while generating necessary reports and tracking systems
Review broker price opinions (BPOs) and assist sales associates with BMAs, marketing reports, closing arrangements, final billings, and commission payouts
Develop and maintain operational plans, budgets, and policies to align with company goals and improve overall profitability and efficiency
Schedule meetings, handle correspondence, prepare newcomer packets, and provide support to other relocation staff on special projects
Actively promote relocation services to company managers and sales associates through internal marketing initiatives, including newsletters, office presentations, and social media
Establish and foster relationships with coordinators in the RELO® network and market services to third-party relocation companies and network brokerages
Represent the brokerage at regional and national industry events and conferences to expand company exposure
Drive recruitment for the agent relocation team and conduct training on relocation policies and procedures
Perform supervisory activities, including training, development, counseling, employee safety, and selection
Prepare annual performance appraisals on assigned staff
Perform additional responsibilities as requested or assigned
Qualification
Required
Bachelor's degree in business or related field or equivalent knowledge and experience
One to three years demonstrated supervisory skills
Proficiency with business software and in Microsoft Office including Word, Excel and Outlook
Effective oral and written communication skills
Strong interpersonal skills and a customer focus
Ability to work independently and as part of a team
Effective analytical, problem solving and decision-making skills
Ability to prioritize and handle multiple tasks and projects concurrently and meet deadlines
Real Estate License
Preferred
Three to five years business experience, real estate and/or relocation experience preferred
Certified Relocation Professional (CPR) preferred
Benefits
Medical
Health Savings Account
Dental
Vision
Life Insurance
Paid Vacation (PTO)
401(k) with employer match
Flexible Spending Account
Employee Assistance Program (EAP)
Company
Intero Real Estate Services
Intero sells more homes than any other company in our market. That means more experience behind every sale, including yours.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Derek Overbey
Vice President Marketing
Recent News
2025-06-25
HousingWire.com
2025-05-08
Company data provided by crunchbase