HTC Global Services · 1 week ago
Business Systems Analyst with P&C
San Francisco, CA
Full-time
Hybrid
Mid Level
3+ years expHTC Global Services is seeking a Business Systems Analyst with P&C expertise to partner with stakeholders and IT teams to translate business needs into functional and system requirements. The role involves leading discovery sessions, supporting project delivery, and ensuring compliance with regulatory standards while driving continuous improvements in systems and processes.
Information TechnologyInsuranceSoftware
Responsibilities
Partner with business stakeholders, product owners, and IT teams to understand objectives, processes, and system needs, translating them into clear functional and system requirements
Lead discovery sessions, interviews, and workshops to document requirements and support solution design that aligns with business goals and long term architecture standards
Analyze existing applications, workflows, and data to identify gaps, inefficiencies, and opportunities for improvement
Support project delivery by contributing to scope definition, planning, and coordination with project managers, developers, and cross functional teams
Create functional specifications, workflow diagrams, and documentation to guide development and implementation
Define acceptance criteria, support quality assurance activities, and lead user acceptance testing to ensure solutions meet business and technical expectations
Serve as a trusted liaison between business and technology teams, ensuring clear communication and alignment throughout the delivery lifecycle
Collaborate with data and analytics teams to support data integration, reporting, and dashboard development for operational and strategic insights
Coordinate releases with DevOps and support teams, monitor post launch performance, gather feedback, and drive continuous improvements
Ensure applications comply with regulatory and security requirements including SOX and PCI DSS by working closely with cybersecurity and risk teams
Support audits, risk assessments, and disaster recovery planning
Stay current with emerging technologies and best practices, proactively recommending enhancements to systems, processes, and tools
Qualification
Required
Bachelor's degree in Information Technology, Business, or a related field
Minimum of three years of experience in a Business Systems Analyst or similar role
Strong analytical and problem solving skills with the ability to document and model business processes and system workflows using tools such as Visio or Lucidchart
Experience working with enterprise systems such as ERP and CRM platforms
Proficiency with project and delivery tools including Jira, Azure DevOps, or similar platforms
Excellent communication skills with the ability to translate complex technical concepts for non technical audiences
Working knowledge of regulatory and compliance requirements such as SOX and PCI DSS
Knowledge or Experience in P&C is required
Preferred
Experience with low code platforms, SQL, data visualization, and reporting tools
Exposure to cloud native and modern application architectures including microservices, containers, Docker, and Kubernetes
Familiarity with DevOps tools and workflows such as Git, Jenkins, and CI CD pipelines
Experience supporting data driven decision making through dashboards and analytics
Agile or product related certifications such as CSPO, PSPO, or SAFe are a plus
Ability to adapt quickly, work independently, and thrive in a fast paced, collaborative environment
Benefits
Group Health (Medical, Dental, and Vision)
Paid Time Off
Paid Holidays
401(k) matching
Group Life and Disability insurance
Professional Development opportunities
Wellness programs
A variety of other perks
Company
HTC Global Services
HTC Global Services Inc., is a global provider of Information Technology and Business Process Services and Solutions.
10001+ employees
H1B Sponsorship
HTC Global Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (361)
2024 (367)
2023 (440)
2022 (314)
2021 (227)
2020 (438)
Funding
Current Stage
Late StageTotal Funding
$1.2MKey Investors
Michigan Economic Development Corporation
2024-12-10Grant· $1.2M
Leadership Team
Gunasekaran Nadar
CHIEF FINANCIAL OFFICER
Girish Arora
Vice President, Financial Services and Insurance
Recent News
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