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State of Indiana · 20 hours ago

Gift Shop Purchaser

Indianapolis, IN

Full-time

Onsite

Mid, Senior Level

5+ years exp

The State of Indiana is one of the largest employers in the state, offering a range of opportunities across various agencies. The Gift Shop Purchaser is responsible for sourcing and procurement of merchandise for the Indiana State Park Inns’ retail gift shops, ensuring that the shops are stocked with appealing products and managing vendor relationships.

GovernmentInformation ServicesOnline Portals

Hiring Manager

Cynthia (Cindy) Miles

Responsibilities

Monitor and analyze sales records, trends, or economic conditions to anticipate consumer buying patterns, sales, and needed inventory

Establishes and sets expectations on core focus/best practices for product selection

Ensures adherence to brand awareness and Inn policies

Production selection and purchasing

Works with each location on both gift shop and camp store operations for the best products for the mission-focused outcomes

Review and guide store sets, inventories, and total retail operations at each location

Monitors KPI’s and identifies areas of opportunity

Revenue Growth, Profit Margin, and Customer Satisfaction

Works as necessary during special retail opportunities

Partner with product development and buying teams to estimate product demand

Monitors online store daily operations and the Indiana State Fair retail store and ensures accurate inventory management

Reviews daily business for accuracy and efficiency

Responsible for all online store reporting and end-of-month reconciliation reports, and analysis

Serves as liaison with other departments/parties as necessary

Communicates with customers (internal and external)

Emails/Direct Messages through store portal/phone Calls

Updates and develops all operational procedures and manuals as necessary

Supervises the online store fulfillment team

Works to ensure that procedures are adhered to for overall efficiency

Trains team as necessary/needed

Oversee holiday gift pack sales

Creates and oversees the Online store as well as some customer service and holiday gift pack sales

Attends special marketing events throughout the year and works on booth design and implementation of overall appearance

Produces ideas and collateral for promotional efforts and brand awareness for the Inns/Lodges

Brainstorm fresh advertising ideas with senior leadership

Responsible for time-sensitive responses to upper management, department employees, or business partners

Conduct a meeting with department employees and upper management as needed

Qualification

Retail leadership experienceSales analysisVendor managementMarketing degreeProduct pricing strategiesCustomer communicationTeam trainingPromotional ideas

Required

Minimum of 5 years of experience in a retail leadership position

Experience with techniques and sales methods used to present a product or service to customers in a persuasive manner and to meet their expectations and needs

Familiarity with collecting and analyzing sales levels of products and services to use this information for determining the quantities to be produced in the following batches, customer feedback, price trends, and the efficiency of sales methods

Knowledge of the techniques, theories, and commonly accepted strategies regarding the pricing of goods

The relation between pricing strategies and outcomes in the market, such as profitability maximization, deterrence of newcomers, or increase of market share