Rodenhiser Home Services, Inc. · 12 hours ago
HVAC Install Coordinator
Holliston, MA
Full-time
Onsite
Mid Level
$45K/yr - $65K/yrRodenhiser Home Services, Inc. has been serving homeowners in the MetroWest area since 1928, providing professional home service technicians. The HVAC Install Coordinator will arrange scheduling and facilitate communication between customers, sales team members, technicians, and Project Managers to ensure successful installation of HVAC systems.
Facilities Support ServicesHeating Ventilation and Air Conditioning (HVAC)Home ServicesResidential
Responsibilities
Arranges the scheduling and facilitates communication between customers, sales team members, technicians and Project Managers to successfully complete installation of HVAC systems
Answer incoming customer calls in a polite and friendly manner
Contact customers to set up their equipment installation and schedule installer’s daily jobs
Ensure all subcontractors are scheduled with appropriate lead times
Be aware of the status and progress of install crews
Maintain and update details on all sold jobs, communicating any scheduling issues with other departments
Check paperwork from completed install jobs on a daily basis. Schedule any punch lists or incomplete items
Process extended warranties and customer rebates
Ensure that cash flow is maintained by supervising field billing and collection of payments in compliance with the contacts and terms
Strive to bring Rodenhiser’s core values to our clients, technicians, and coworkers
Qualification
Required
Exceptional customer service and organizational skills, and the ability to work well with people
Ability to multi-task and project manage multiple projects at a time
Ability to successfully deal with aggressive personalities in a highly competitive industry
Some college or technical school coursework
Excellent mathematical aptitude
Capable of applying sound business judgment to all decisions
Proficient in Microsoft Word, Excel and ability to learn complementary office systems
Benefits
Medical
Dental
Vision
Disability
Life
AD&D
MA PFML
Paid Vacation
Holidays
Parental Leave
401(k) match
Tuition reimbursement
Career development
Product discounts and more
Company
Rodenhiser Home Services, Inc.
Rodenhiser Home Services has served the metrowest (495 /128) area of Massachusetts since 1928 - building a reputation for professional and friendly service throughout the years.
Founded in 1928
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase