Apply on Employer Site

TOM FORD FASHION · 10 hours ago

Information Technology Manager

New York, United States

Full-time

Onsite

Senior Level

$100K/yr - $120K/yr

6+ years exp

TOM FORD FASHION is seeking an Information Technology Manager for the Americas to oversee IT operations across office and retail locations. The role involves managing IT resources, leading projects, and ensuring alignment of technology with business processes to support sustainable growth.

Apparel & Fashion

Responsibilities

Responsible for the execution of the Information Technology strategy for the Americas, in partnership with the VP Operations, HQ IT, and other relevant stakeholders

Lead IT projects and workstreams as directed to integrate Group systems and to support sustainable business growth strategies

In partnership with HQ, identify and implement new technologies to ensure that local technology and practices are up to date

Manage implementation of software/hardware upgrades as well as new product launches; act as local project manager to ensure timely and effective implementation

Partner with users throughout the organization to assess the alignment of systems and technology with business processes and requirements

Advocate for local business needs to HQ to obtain required support for systems and process solutions

Manage relationships with key service providers to ensure regular IT support service is available to Retail and Corporate employees; negotiate service level agreements with internal and external customers and services providers, in partnership with supervisor

Develop reliable metrics for hardware, software and storage to enable strategic capacity planning, ensure optimal performance and availability of enterprise IT resources including data communications, local area networks, application servers, file and print services, personal computers and Internet services

Implement and monitor performance metrics; ensures all hardware, software and communications problems are addressed in a timely and efficient manner

Prepare and manage local IT budgets, in partnership with VP Operations and Americas CFO

Lead the acquisition, configuration, and installation of IT resources in accordance with Group standards including personal computers, operating systems, application software, communications and networking equipment

Manage the inventory of IT resources

Manage the implementation of training to ensure adequate levels of knowledge regarding the use of information technology and IT process flow across all functions and departments

Administer the publication of IT standards, policies and procedures including, but not limited to, data security, protection and recovery

Lead execution of IT deliverables for all new store opening projects

Lead local execution of 'T Flow' project (replatforming of POS / CRM applications)

Qualification

CybersecurityCloud ComputingProject ManagementMicrosoft WindowsNetworkingData AnalysisCustomer Service MindsetLeadershipCommunication SkillsOrganizational SkillsTime Management

Required

6-8 years of experience working in a customer driven organization with a strong background in technology innovation, infrastructure, networking, cybersecurity, and cloud computing, systems architecture, project management, and/or data analysis; preferably within the Retail Industry

Expertise in Microsoft Windows, Internet Connectivity, LAN, WAN, Cognos, Sthealth3000, X-Store

Strong leadership skills, especially the ability to direct cross-functional stakeholders

Excellent verbal and written communication skills

Strong results orientation with the ability to prioritize and manage multiple priorities

Excellent project management skills

Strong customer service mindset

Outstanding organizational and time management skills, with the ability to prioritize tasks effectively

Ability to travel as needed