Temple University · 1 week ago
Associate Director, Housing Operations
Philadelphia, PA
Full-time
Hybrid
Lead/Staff, Director/Executive
$80K/yr - $85K/yr
5+ years expTemple University is seeking an Associate Director for its Housing Operations Department. This role involves providing leadership and direction for housing operations, managing housing assignments and occupancy, and supervising staff to enhance the residential experience for students.
Responsibilities
Providing leadership, direction, and guidance for the operational and business processes that support the residential experience at Temple University
Completing duties in areas such as housing assignments, occupancy management, process and project leadership, enrollment management and recruiting efforts, and other general functions for students interested in or considering living on campus within one of the University’s residence hall buildings
Directly supervising three (3) Housing Services Coordinators who manage direct communication with thousands of current and prospective students who are working their way through University processes related to their housing and dining experience
Maintaining a high level of communication with other departments, colleagues, and external sources, and collaborating effectively with a broad range of professionals to positively impact UHRL goals and activities
Qualification
Required
Bachelor's degree in College Student Personnel, Higher Education Administration, Business Administration, Project Management, or closely related field
At least five (5) years of directly related full-time, professional experience
An equivalent combination of education and experience may be considered
Demonstrated project management skills, including problem solving and critical thinking
Demonstrated experience supervising, developing, mentoring, and motivating a diverse staff team
Experience building collaborative partnerships with faculty, administrators, students, parents/families, and community partners
Significant proficiency, power-user level training, and experience in the use and execution of the StarRez Housing Platform
Proficiency with Microsoft Office Suite
Proficiency in using, manipulating, reporting, and presenting data and analysis in electronic formats. Ability to recognize errors and experience resolving or mitigating data errors
Ability to manage multiple collaborative projects and systems in a fast-paced, complex environment
Experience with managing high priority processes within short timelines and understand context and switch priorities quickly
Excellent organizational skills, attention to detail, and the ability to work independently and efficiently
Strong interpersonal, leadership, oral, and written communication skills
Experience with development of policies, programs, and protocols/standard operating procedures
Preferred
Master's degree in College Student Personnel, Higher Education Administration, Business Administration, Project Management, or closely related field
Post-Masters professional experience in housing, administration, housing operations/assignments, and/or central residential life operations
Benefits
A hybrid work schedule
Full medical, dental, vision coverage
Paid time off
12 Paid Holidays
Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE
A generous retirement plan and so much more!
Company
Temple University
As the largest university in one of the nation’s most iconic cities, Temple educates diverse future leaders from across Philadelphia, the country and the world who share a common drive to learn, prepare for their careers and make a real impact.
5001-10000 employees
H1B Sponsorship
Temple University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Ken Kaiser
Senior Vice President and Chief Administrative Officer
Abigail Greendyk
Conversation Partner/Language Tutor
Recent News
Philadelphia Business Journal
2024-02-08
2023-09-23
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