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Buckeye State Bank · 5 days ago

Market Manager

Powell, OH

Full-time

Onsite

Mid, Senior Level

3+ years exp

Buckeye State Bank is an employee-owned, member-centric community bank focused on exceptional service and growth. They are seeking a qualified Market Manager for the Powell, Ohio market, responsible for the overall success of retail outlets, meeting financial targets, and leading staff development and customer service initiatives.

BankingFinanceFinancial Services

Responsibilities

Meet or exceed volume/production and profitability goals for the assigned market by business development and managing lending staff within the assigned market

Direct and oversee the production activities of the staff in the market

Leads implementation of the market's marketing programs to support market strategies and initiatives

Business development of loans and Bank product and services referrals to other lines of business

Serve on various Bank committees

Provide excellent customer service to existing and potential clients and internal stakeholders

Create an enjoyable customer experience which exceeds customary standards and service levels

Responsible for staff hiring, development, coaching, performance management, recognition, and disciplinary actions

Ability to manage a budget, analyze and interpret business financial statements

Seamless customer journey through training, developing, and leading by example

Based on the location within a market, may be responsible for maintaining an active NMLS license by completing all training and annual renewal requirements as required

Responsible for liaising with Marketing and Sales to initiate and implement promotions and events within the market

Maintain an overall 95% client satisfaction rating