Genesis10 · 1 week ago
Product Owner
Charlotte, NC
Full-time
Hybrid
Mid, Senior Level
$51.37/hr - $59.37/hr
3+ years expGenesis10 is currently seeking a Product Owner with our client in the financial industry located in Charlotte, NC. The role involves managing complex Salesforce.com projects, collaborating with stakeholders to understand business needs, and driving process improvements across departments.
Information ServicesInformation Technology
Responsibilities
Responsible for providing business metric and program analysis, and project support at several different levels
Assist the overall CRM team in architecting and developing solutions for sales associates
Use a consultative approach to understand the business and technical requirements to manage complex Salesforce.com projects
Effectively communicate with various stakeholders in the form of architectural designs, functional capabilities, business process efficiencies and business value realization
Cover solutions development for the sales lifecycle from research, solutioning, referrals, application, onboarding, and servicing
Build and maintain relationships with other POs, and work closely with other organizations including technology, quality assurance & lines of business
Assist in translating the business and user needs into CRM requirements across the sales lifecycle
Partner with technology in agile environment to implement both large scale and small CRM changes
Assist in creating user Agile Epics and stories and business requirements and track project milestones for project initiatives
Assisti in the creation and communication of project deliverables
Drive process improvements and standardize processes across departments
Deliver change that provides data integrity and quality within Small Business Salesforce.com
Create and execute business acceptance test plans and test scripts
Ensure requirements are captured, prioritized and communicated to appropriated groups
Facilitate meetings with stakeholders and subject matter experts
Coordinate implementation related activities, and provide guidance and support to the other team members
Qualification
Required
2 to 5 years CRM experience
3-5+ years' experience on large scale projects/initiatives
Prior experience with CRM and Salesforce.com
Agile software development experience including user stories and end user testing
Strong analytical and data skills
Able to manage multiple priorities and strategies in parallel
Strong oral and written communication skills
Experience analyzing and solving complex business problems
Self-motivated; ability to work without lots of supervision
Ability to work in a fast-paced, demanding, client-driven environment, across cross-functional organization
Proficiency in computer skills and professional programs (for example Microsoft Office, PowerPoint)
Able to think strategically, as well as perform in a proactive manner with limited supervision
Preferred
Broad understanding of Risk and Compliance standards, policies and procedures
3+ years' experience with relationship management or engagement management experience
Previous experience or involvement in change management or project management / understanding of best practices
Understanding of operational risks and their impacts
Benefits
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF and Illinois)
Company
Genesis10
Information Technology and Services
1001-5000 employees
H1B Sponsorship
Genesis10 has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (68)
2023 (20)
2022 (2)
2021 (13)
2020 (29)
Funding
Current Stage
Late StageLeadership Team
Harley Lippman
CEO and Founder
Company data provided by crunchbase