Caterpillar Inc. · 1 week ago
Senior Account Manager
Caterpillar Inc. is a global team that focuses on building stronger, more sustainable communities. They are hiring a Senior Account Manager within the Managed Accounts team to develop and execute account strategies, drive sales, and maintain strong customer relationships.
ConstructionMachinery ManufacturingManufacturingMechanical Engineering
Responsibilities
Develop and execute account strategy and deliver business results
Accountable for Cat products and services sales i.e. machines work tools, technology, parts, and solutions
Build strong customer relationship, become trusted advisor across their business
Maintain and drive customer loyalty
Act as single point of contact for account questions and concerns
Drive annual forecast for new machine and aftermarket
Work closely with Cat dealer network to support account portfolio needs
Qualification
Required
Develop and execute account strategy and deliver business results
Accountable for Cat products and services sales i.e. machines work tools, technology, parts, and solutions
Build strong customer relationship, become trusted advisor across their business
Maintain and drive customer loyalty
Act as single point of contact for account questions and concerns
Drive annual forecast for new machine and aftermarket
Work closely with Cat dealer network to support account portfolio needs
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions
Effective Communications: Ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment
Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner
Account Management: Ability to manage day-to-day activities, providing services and support to existing clients
Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs
Preferred
Field experience working with Cat dealers and customers
Bachelor's degree
Deep understanding of Caterpillar product line and solutions offerings
Strong business acumen i.e. sales variance mgt, machine value selling
Benefits
Medical, dental, and vision benefits
Paid time off plan (Vacation, Holidays, Volunteer, etc.)
401(k) savings plans
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Health Lifestyle Programs
Employee Assistance Program
Voluntary Benefits and Employee Discounts
Career Development
Incentive bonus
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
These benefits also apply to part-time employees
Company
Caterpillar Inc.
For 100 years, we’ve been helping customers build a better, more sustainable world.
Funding
Current Stage
Public CompanyTotal Funding
$3.51BKey Investors
US Department of EnergyAdvanced Propulsion Centre UK
2025-08-28Post Ipo Debt· $3.5B
2024-10-31Grant· $5.04M
2019-06-23Grant
Leadership Team
Recent News
2026-01-22
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