Mortgage Servicing Manager jobs in United States
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Community First Credit Union | Wisconsin · 4 days ago

Mortgage Servicing Manager

positionNeenah, Wisconsin, United States
timeFull-time
remoteOnsite
senioritySenior Level
date5+ years exp

Community First Credit Union is seeking a Mortgage Servicing Manager to lead a team dedicated to helping members achieve their mortgage dreams. The role involves overseeing all aspects of mortgage servicing, ensuring compliance and a positive member experience while fostering team development and collaboration.

FinanceFinancial ServicesRisk ManagementWealth Management
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Culture & Values

Responsibilities

Lead with purpose. Mentor and continuously develop your team, fostering a culture of accountability and continuous improvement
Foster collaboration. Oversee all mortgage servicing functions and work cross-functionally to enhance processes and experiences
Deliver on our promise. Champion a member-focused approach to mortgage servicing, ensuring a positive member experience
Move the needle. With a focus on continuous improvement and optimization, ensure service-level expectations are met, identify risks, and implement action plans
Give back. Join a team that's as passionate about caring for the community as you are

Qualification

Mortgage servicingLoan administrationLeadership experienceMortgage servicing regulationsAnalytical skillsProcess improvementCommunication skillsInterpersonal skillsMortgage platforms

Required

Bachelor's degree in Business, Finance, or a related field (or equivalent experience)
5+ years of mortgage servicing and/or loan administration, with 3 years in a management role
Deep understanding of mortgage servicing regulations, investor requirements, and compliance standards
Strong analytical skills with experience in risk assessment and process improvement
Proven leadership experience with a track record of developing high-performing teams
Excellent communication and interpersonal skills, with the ability to collaborate across departments
Proficiency in mortgage servicing platforms and reporting systems
Must not be on any agency watch list or banned list to include but not limited to HUD, FNMA, FHLMC, FHLB or NCUA

Company

Community First Credit Union | Wisconsin

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Community First isn’t just a name – it’s a promise. Driven by the power of ‘people helping people,’ we’ve come a long way since our humble beginnings.
dateFounded in 1985
location
Salisbury, Maryland, USA
people-size501-1000 employees
web-link
https://cfparks.com/

Funding

Current Stage
Late Stage

Leadership Team

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Catherine Tierney
President/CEO
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Chad Bostick
Chief Financial Officer
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Company data provided by crunchbase