Ovation Healthcare · 4 days ago
Principal, RCM Client Consultant
United States
Full-time
Remote
Senior Level, Lead/Staff
5+ years expOvation Healthcare has been making local healthcare better for over 40 years, focusing on supporting independent hospitals and health systems. The Principal, RCM Client Consultant is responsible for managing strategic client relationships and driving performance improvements within the Revenue Cycle Management domain.
AdviceBusiness DevelopmentHealth CareManagement Consulting
Hiring Manager
Emily Jones
Responsibilities
Serve as the primary point of contact and strategic partner for assigned clients, ensuring all needs, expectations, and contractual obligations are met or exceeded
Build and maintain trusted relationships with client project teams, operational leaders, key stakeholders, and executive sponsors
Proactively surface challenges or performance risks by assessing root causes, operational impacts, and potential solutions; lead clients through shared problem-solving and decision-making
Communicate a clear vision for client success and regularly provide status updates, metric-driven performance reviews, and strategic recommendations
Act as the RCM Subject Matter Expert during implementations and ongoing engagements, ensuring deliverables comply with contractual terms and internal processes
Partner with internal delivery, operations, and technical teams to ensure seamless execution and positive client outcomes
Analyze and deliver monthly and quarterly analytics reports, highlighting performance against goals, operational trends, and opportunities for improvement
Manage incoming analytical requests from clients, identifying whether IT or data engineering support is needed and coordinating cross-functional execution
Conduct frequent reviews of client revenue cycle KPIs—including A/R, denials, cash flow—ensuring accuracy, insight, and transparency
Leverage BI tools and advanced Excel skills to complete reconciliations, analyze trends, and provide data-backed guidance to clients
Qualification
Required
Minimum 5+ years of experience managing client accounts within the Revenue Cycle Management space
5+ years of experience in healthcare revenue cycle operations, analytics, or client account management
Demonstrated leadership abilities with a strong track record of issue resolution and client success
Strong technical and software acumen, including an understanding of basic database principles, data structures, and data exchange formats
Knowledge of HIPAA, healthcare terminology, payer reimbursement methodologies, and compliance expectations
Advanced proficiency in Microsoft Excel
Proficiency with Power BI, Tableau, or similar business intelligence platforms for dashboarding and data visualization
Excellent written and verbal communication skills; proven ability to communicate complex data in a clear, client-friendly manner
Preferred
Experience with EDI files and/or healthcare transactions (e.g., 837, 835)
Experience with major EHR and hospital information systems such as EPIC, Cerner, Allscripts, or similar platforms
Working knowledge of payer and hospital contracts, healthcare coding systems (ICD, CPT, HCPCS), RCM workflows, and financial analysis
Company
Ovation Healthcare
Ovation Healthcare is a business consulting firm that offers revenue cycle, clinical resourcing, and advisory management services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-06-01Acquired
Leadership Team
Timothy J. Ryan
CFO
Recent News
2025-10-02
Mergers & Acquisitions
2025-07-14
Company data provided by crunchbase