Axon · 13 hours ago
Senior Director, Commercial Operations
Denver, CO
Full-time
Hybrid
Director/Executive
$178K/yr - $285K/yr
15+ years expAxon is a company dedicated to protecting life through innovative technology and solutions. They are seeking a Senior Director of Commercial Operations to lead global sales transactions within the Quote-to-Cash cycle, ensuring an exceptional customer experience and optimizing deal governance and pricing execution.
ElectronicsGovTechHardwareSoftware
Responsibilities
Lead the Deal Enablement and Quoting Functions: Oversee quoting operations, ensuring quotes are accurate per Sales and Customer requirements and compliant / aligned with Axon’s pricing and revenue recognition standards. Define and monitor quoting and deal approval SLAs to improve turnaround times and deal velocity. Drive improvements to quote accuracy and approval workflows to ensure seamless customer experiences and timely deal execution
Help improve the Quote to Cash Lifecycle: Lead teams responsible for ensuring customer data accuracy, efficiency, and transparency throughout the process. Maintain ownership of core operational metrics, including quoting SLA adherence, approval cycle times and operate self-audits to drive continuous improvement
Enhance Deal Quality and Negotiation Outcomes: Provide strategic oversight of deal negotiation and structuring to ensure commercial terms align with Axon’s financial goals and risk mitigation policies. Partner with Sales, Legal, Finance, and Revenue Recognition leadership to align on optimal deal structures and improve negotiation efficiency
Optimize Systems and Processes: Collaborate with Global Process teams and IT to deliver process and system enhancements that improve accuracy, scalability, and visibility across the quote-to-cash workflow. Champion automation and standardization initiatives using AI, RPA and other enabling technologies
Lead and Develop High-Performing Teams: Manage and mentor a global team of approximately 40 professionals across quoting and deal enablement. Foster a culture of visibility, accountability, collaboration, and continuous improvement that aligns with Axon’s mission and values
Deliver Reporting and Insights: Establish performance dashboards and reporting for key metrics, including quoting accuracy and deal approval cycles. Partner with executive stakeholders to translate data into actionable insights that drive forecasting accuracy and operational improvements
Qualification
Required
Bachelor's Degree in, Finance, Business, Economics, or related field
15+ years of experience in Order to Cash, Revenue Operations, or Finance Operations leadership roles
Proven experience leading Deal Enablement (Deal Desk), Quoting, Pricing, and Contracting in a complex commercial environment
Excellent business partner to Sales, with a mindset of placing the customers' needs first
Strong understanding of deal structure implications on financial outcomes
Demonstrated success in process transformation and automation
Expertise with Salesforce CPQ/Billing or comparable platforms
Strong program and change management skills with experience leading cross-functional initiatives
Exceptional communication, executive presence, and stakeholder management abilities
Proactive and analytical leader with a bias for action and data-driven decision-making
Preferred
Experience leading a global or shared services Quote to Cash organization at publicly traded companies
Deep expertise in SaaS or subscription-based commercial models; hardware experience a plus
Experience with Government contracting and partner / distributor ecosystems
Strong understanding of revenue recognition (ASC 606) is a plus
Proven track record of improving quote-to-cash and deal velocity metrics
Benefits
Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
And yes, we have snacks in our offices
Company
Axon
Axon provides electronic control devices to law enforcement and corrections agencies.
1001-5000 employees
H1B Sponsorship
Axon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2023 (7)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$2B2025-03-05Post Ipo Debt· $1.75B
2018-08-07Post Ipo Equity· $246M
2001-06-07IPO
Leadership Team
Jay Reitz
SVP Software Engineering
Anthony Baldoni
VP Strategic Initiatives
Recent News
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Company data provided by crunchbase