JARS Cannabis · 4 days ago
Retail Representative - Washington, DC
JARS Cannabis is a culturally inspired organization dedicated to rewriting the narratives surrounding cannabis. They are seeking a highly motivated Retail Representative to provide exceptional customer service and product knowledge while working collaboratively with the store team.
CannabisConsumer GoodsHealth CareMedicalRetail
Responsibilities
Assesses the needs of each customer, provides appropriate product knowledge, and conducts each transaction with accuracy and efficiency
Ability to use suggestive selling strategies and must be able and willing to upsell all customers
Ability to take constructive criticism and be coached by upper management
Assist with inventory tasks when needed
Works scheduled shifts and follows the company's attendance policy
Follows all safety and CRA rules policies
Promoting the perks of being a JARS customer (Loyalty Program, Referrals, etc.)
Records transactions accurately in the POS, uses appropriate login, and ensures the accuracy of assigned cash drawer
Performs opening and closing duties as needed
Escalates customer issues to upper management when appropriate
Maintains a positive, caring attitude, and treats both customer and co-workers with respect
Maintains neatness, cleanliness, and organization of the sales floor
Fills in when short-staffed and is willing to be cross-trained
Follows and integrates JARS company policies and procedures with on-the-job interactions, tasks, and behaviors
Listens and responds to customer and coworker needs/requests appropriately and timely
Qualification
Required
Minimum 2 years of customer service experience working within in a retail, sales, and/or hospitality environment
Acquired knowledge of cannabis strains and applications
Exceptional interpersonal, communication, and customer service skills
Uses basic math skills
Must be 21 years of age or older
High school diploma or General Education Diploma (GED) is required
Preferred
Cannabis industry and/or health industry experience highly desirable
Benefits
Free Employee Assistance Program
Health, Dental & Vision Insurance (full-time employees only)
401(k) Plan
Paid Time Off
Employee Discount
Monthly Bonus Incentives
Internal Growth Opportunities
Life Insurance
Personal Significance Time
Paid Volunteering Opportunities
Holiday Pay
Bereavement Time Pay
Paid Paternity Leave
Company
JARS Cannabis
JARS Cannabis runs recreational and medical marijuana businesses in Michigan, Colorado, and Arizona.
Funding
Current Stage
Late StageRecent News
DBusiness Magazine
2025-07-11
Company data provided by crunchbase