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Norwegian Cruise Line Holdings Ltd. · 3 days ago

Talent Management Coordinator

Miami-FTL Area

Full-time

Onsite

Entry Level

1+ years exp

Norwegian Cruise Line Holdings Ltd. is seeking a Talent Management Coordinator to assist crew members with their direct and fringe benefits. The role involves coordinating with shipboard and shoreside constituents, managing unemployment requests, and providing administrative support for various HR programs.

TourismTransportationTravel

Responsibilities

Assist with the administration of unemployment requests. Complete unemployment forms for the Hawaii unemployment office via the unemployment online portal. Perform reviews of employment/wage verification for payment

Log determination letters, claim letters received/submitted, and requested hearings. Schedule hearings, which include consolidation of designated documentation pertaining to hearing

Provide administrative support for the Comp Request benefit program which allows crew members to request a guest to stay onboard during their contract. Duties include verification of eligibility

Order office supplies for the Shipboard Talent Management Department. Additionally, act as purchasing liaison for HR materials sent to all vessels, coordinating shipments with Logistics department

Perform verification of monthly crew lotto reconciliations with onboard personnel and designated vendor

Administer the Service Award program for Regent, Oceania and NCL crew members. Run eligibility reports based on seniority and perform hire date discrepancy validations. Assist with package reroutes, mailbox maintenance, invoicing, logging of missing award requests and obtain appropriate approvals fleet wide

Manage general PeopleSoft administration duties as requested

Act as liaison for the Payroll department regarding payouts, and check issuance

Manage internal mailbox responding to all inquiries in a timely manner

Perform other job-related functions as assigned

Qualification

Human ResourcesMicrosoft Office SuiteEnglish communicationPersonnel managementOffice managementMaritime industry experienceHospitality industry experience

Required

Bachelor's degree in Human Resources or Business Administration or related field of study; or any relevant equivalent work experience, training, skills and/or certifications

1-year Human Resources, personnel management, office management or other related experience is required

Intermediate to Advanced skills and experience using the Microsoft Office Suite is required

Advanced level of English verbal and writing skills, including the proper use of English grammar