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Norco Industries · 6 days ago

Technical Support Specialist - RV Slide out and Frame Systems

Elkhart, IN

Full-time

Onsite

New Grad, Entry Level

NORCO INDUSTRIES is seeking a Technical Support Specialist to provide assistance with RV slide out and frame systems. The role involves troubleshooting issues, coordinating repairs with service centers, and ensuring proper communication with clients and engineering teams.

AutomotiveIndustrialManufacturing

Diversity & Inclusion

Responsibilities

Troubleshoots problems over the phone, dispatches service centers to specific destinations to assess/ develop corrective action plan

Maintains and follows-up with completion of repairs with Service Center and client

Tracks service repairs to ensure all repairs were completed and closed out

Interacts with Engineering department and production to make sure all repairs were done correctly based on concern/issue

Qualification

Microsoft ExcelMicrosoft WordAutomotive knowledgeBi-lingual skillFollow up skillsWork well with othersFast learnerHands on personCommunication skillsOrganizational skillsProblem solving