Norco Industries ยท 6 days ago
Technical Support Specialist - RV Slide out and Frame Systems
NORCO INDUSTRIES is seeking a Technical Support Specialist to provide assistance with RV slide out and frame systems. The role involves troubleshooting issues, coordinating repairs with service centers, and ensuring proper communication with clients and engineering teams.
AutomotiveIndustrialManufacturing
Responsibilities
Troubleshoots problems over the phone, dispatches service centers to specific destinations to assess/ develop corrective action plan
Maintains and follows-up with completion of repairs with Service Center and client
Tracks service repairs to ensure all repairs were completed and closed out
Interacts with Engineering department and production to make sure all repairs were done correctly based on concern/issue
Qualification
Required
Strong communication skills
Strong organizational skills
Automotive knowledge
Work well with others
Is a fast learner
Is a hands on person
Microsoft skilled with an emphasis with Excel and Word
Follow up skills
Problem solving
Must be able to provide proper documents to satisfy I9 requirements and E-Verify
Must pass a pre-employment drug screen
Preferred
Bi-lingual skill is desirable
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Company
Norco Industries
Norco Industries manufactures proprietary components and equipment for the automotive, industrial and RV industries.
Funding
Current Stage
Late StageRecent News
2023-04-18
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