Hy-Vee, Inc. · 1 day ago
Aisles Online Pickup Clerk
Waukee, IA
Part-time
Onsite
New Grad, Entry LevelHy-Vee, Inc. is a retail company committed to providing excellent customer service. The Aisles Online Pickup Clerk is responsible for ensuring online orders are efficiently transported and loaded for customers, while also providing friendly assistance and maintaining product quality during the process.
Organic Food
Responsibilities
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
Makes an effort to learn customers’ names and to address them by name whenever possible
Assists customers by:
+ Escorting them to the products they’re looking for
+ Securing products that are out of reach
+ Loading or unloading heavy items
+ Making note of and passing along customer suggestions or requests
+ Performing other tasks in every way possible to enhance the shopping experience
Answers the telephone and emails promptly and provides friendly, helpful service to customers who call
Upon gathering orders, place in storage at proper temperature and promptly retrieve from storage prior to customer’s arrival
Ensures products maintain proper temperature through the entire process
Cart to and place in holding area for pick-up
Lift, carry, and load groceries into customer vehicle
Adheres to company policies and individual store guidelines
Reports to work when scheduled and on time
Selects, scans, and bags items from all temperature zones
Tenders customer orders through POS and charge the customer’s credit card
Performs other job-related duties and special projects as required
Qualification
Required
Responsible for ensuring the online orders are efficiently and accurately transported and loaded for our online shoppers
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
Makes an effort to learn customers' names and to address them by name whenever possible
Assists customers by escorting them to the products they're looking for
Securing products that are out of reach
Loading or unloading heavy items
Making note of and passing along customer suggestions or requests
Performing other tasks in every way possible to enhance the shopping experience
Answers the telephone and emails promptly and provides friendly, helpful service to customers who call
Upon gathering orders, place in storage at proper temperature and promptly retrieve from storage prior to customer's arrival
Ensures products maintain proper temperature through the entire process
Cart to and place in holding area for pick-up
Lift, carry, and load groceries into customer vehicle
Adheres to company policies and individual store guidelines
Reports to work when scheduled and on time
Selects, scans, and bags items from all temperature zones
Tenders customer orders through POS and charge the customer's credit card
Performs other job-related duties and special projects as required
Commitment to the Hy-Vee Mission and a willingness to promote the values of the company
Good verbal and written communication skills
Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner
Ability to identify problems, develop and execute solutions
Must possess the ability to substitute products for customers, upon request and unavailability
Well organized, able to multi-task, and work in a fast-paced environment
Ability to work independently and complete daily workload with limited supervision
Visual requirements include: ability to see detail at near range with or without correction
Must be physically able to perform medium work: occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 pounds
Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions
The duties of this position are mostly performed in a retail store setting
This position maybe exposed to dust, noise, and temperature extremes
There are possible hazards from moving equipment and possible electrical shock
There is constant pressure to meet deadlines and handle multiple projects in a day
This is a fast paced work environment
Has daily contact with store personnel, customers, and the general public
Preferred
High school diploma or equivalent preferred
Company
Hy-Vee, Inc.
Hy-Vee, Inc.
Founded in 1930
10001+ employees
H1B Sponsorship
Hy-Vee, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (1)
2022 (3)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$0.01MKey Investors
Renewable Fuel Infrastructure Program
2025-06-13Grant· $0.01M
Leadership Team
Jeremy Gosch
Chairman of the Board/CEO
D
Donna Tweeten
President
Recent News
Corridor Business Journal
2025-12-30
Morningstar.com
2025-12-17
2025-11-04
Company data provided by crunchbase