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Guthrie · 4 days ago

Director, Pulse Center - Full Time

Big Flats, NY

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Guthrie is seeking a Director for the Pulse Center, a key role responsible for leading the omnichannel care delivery model. This position involves strategic direction, technology implementation, and collaboration with various leaders to enhance healthcare services and operational efficiency.

Health CareHospitalPersonal Health

Growth Opportunities

Responsibilities

Provides strategic direction for the development and deployment of all virtual or omnichannel programs within the Pulse Center. Partners with clinical leaders and senior leaders to drive innovation, challenge the status quo and implement solutions and programs that support the strategic plan for the organization

Drives the use of technology and automation to enhance and optimize safe, efficient and outcome focused workflows that support the needs of the organization and the communities we serve

Fosters an internal culture of positive teamwork and transparency that drives excellent service, quality, diversity, an engaging work environment and overall continuous improvement mindset

Assumes responsibility for the management and oversight of a system-wide capacity and flow management. Actively collaborates with entity leadership to achieve desired output

Works in collaboration with the system and entity emergency preparedness teams to ensure monitoring and reporting needs are met to keep the organization informed (natural disasters, internal disasters, external clinical or nonclinical events impacting our health system…)

Responsible for ensuring deliverables are met and outcomes are achieved. Collaborates with data analysts and IT leaders to collect, maintain, and evaluate data to guide and assess the effectiveness of all programs within the Pulse Center

Establishes and maintains strong relationships with both internal and external partners. Must have the ability to communicate effectively with a variety of customers including providers, hospital leaders, medical groups, internal departments, community resources and peers

Qualification

Strategic directionTechnologyAutomationLeadership experienceData analysisProject managementMulti-taskingCritical thinkingInterpersonal skillsFlexibility