AMEX Healthcare · 18 hours ago
Senior AI Engineer I
New York, NY
Full-time
Hybrid
Senior Level
$123K/yr - $215K/yr
5+ years expAmerican Express is a company with a long history of innovation and commitment to its customers and colleagues. They are seeking a Senior AI Engineer to design and implement AI tools that address complex business challenges, while also mentoring junior engineers and collaborating across teams to enhance system reliability and user experience.
Freight ServiceMedicalPharmaceuticalProcurement
Responsibilities
Mentors junior AI Engineers and cross-functional team of colleagues, fostering a culture of excellence and innovation
Provides guidance and support to junior engineers, fostering professional growth and development within the team
Directs the design, development, testing, and deployment of applications and systems
Oversees a variety of tasks, platforms, and technologies to meet evolving requirements
Design and develop Generative AI applications, including RAG pipelines, agentic workflows, and Model Context Protocol (MCP) integrations
Collaborate with data owners to build data pipelines, feature engineering processes, and context enrichment strategies that optimize AI-enabled solutions
Prototype and deliver production-ready tools leveraging LLMs, embeddings, vector databases, and orchestration frameworks
Translate business and operational challenges into AI-first solutions with a product mindset, ensuring they deliver measurable improvements in system reliability, incident response, and user experience
Ensure production-ready deployments include appropriate logging, monitoring, and runbooks, maintaining operational excellence alongside innovation
Partner with multiple teams across the enterprise to identify, prioritize, and deliver product-driven GenAI opportunities that improve platforms, tooling, and processes
Monitors AI performance and implements improvements to optimize functionality
Analyzes technical challenges and provides innovative solutions to enhance quality and efficiency
Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives
Qualification
Required
Experience developing agentic AI applications and integrating multi-step reasoning into enterprise workflows
Strong grounding in data science techniques, including experimentation, model evaluation, and applied statistical methods
Exposure to observability and monitoring tools such as Splunk, Grafana, Dynatrace, and ELK
Hands-on experience with LLM frameworks (LangChain, LangGraph, or similar) and RAG architectures
Strong programming skills in Python (preferred) and/or Go, with proven ability to build both prototypes and production applications
Solid understanding of data engineering principles, including ETL pipelines, structured/unstructured data management, and vector databases
Experience with machine learning frameworks such as PyTorch, TensorFlow, and Hugging Face
Bachelor's degree in Computer Science, Computer Engineering, Data Science, and/or comparable experience; advanced degree preferred
Preferred
5 – 7 years technical engineering and development experience or a related job
Experience developing agentic AI applications and integrating multi-step reasoning into enterprise workflows
Experience in automation testing and documentation (i.e. automated, functional, and performance)
Strong grounding in data science techniques, including experimentation, model evaluation, and applied statistical methods
Familiarity with APIs, microservices, and web technologies (React, NodeJS, SQL) to deliver end-to-end solutions
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
AMEX Healthcare
We provide healthcare solutions.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase