Kodiak · 3 days ago
Operations Lead, Command Center
Lancaster, TX
Full-time
Onsite
Entry, Mid Level
1+ years expKodiak Robotics, Inc. is a leader in autonomous ground transportation, committed to a safer and more efficient future. The Operations Lead, Command Center will coordinate live autonomous and human-assisted trucking operations, ensuring service delivery and effective communication with teams to maintain operational efficiency.
Autonomous VehiclesLogisticsRoboticsSoftwareTransportation
Responsibilities
Recognized subject matter expert across Command Center workflows
Deep command of monitoring tools, triage logic, playback analysis, and mission dynamics
Identifies process gaps and drives workflow improvements
Provides high-quality operational insights to Engineering and Operations leadership
Serves as the primary escalation point during shifts
Guides prioritization, distributes workload, and ensures shift readiness
Coordinates responses during high-severity issues
Owns recurring workflows (handover quality, CFH quality reviews, SOP consistency)
Leads initiatives that improve Command Center efficiency, reliability, or accuracy
Mentors Ops Specialists and Fleet Specialists
Communicates effectively with Engineering, Field Techs, Drivers, and leadership
Drives timely updates during incidents
Provides input on scheduling, staffing, and training needs
Helps build strong team culture and operational discipline
Qualification
Required
1+ years in logistics, dispatch, fleet operations, or command-center environments
Proven experience coordinating on-shift teams or live operational logistics
Strong understanding of operational control centers, dispatch coordination, or multi-route fleet management
Proven ability to manage live operations, resolve escalations, and maintain composure under pressure
Familiarity with transportation, logistics, or autonomous vehicle operations
Understanding of FMCSA regulations, safety protocols, and field coordination workflows
Skilled at real-time decision-making and communication in high-pressure or customer-facing scenarios
Adept at translating complex operational data into clear, actionable updates for both internal and external stakeholders
Leads with composure and accountability, ensuring the team operates with urgency and precision
Builds a strong culture of accountability, teamwork, and continuous improvement
Benefits
Excellent Medical, Dental, and Vision plans
Generous PTO and parental leave policies
Long Term Disability, Short Term Disability, Life Insurance
Wellbeing Benefits - Headspace, One Medical, Gympass, Spring Health
Fidelity 401(k)
Commuter, FSA, Dependent Care FSA, HSA
Various incentive programs (referral bonuses, patent bonuses, etc.)
Company
Kodiak
Endlessly adaptable. Always reliable. Through the endless demands of a world in constant motion, Kodiak helps you get the job done.
201-500 employees
H1B Sponsorship
Kodiak has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (5)
2023 (7)
2022 (3)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$494.9MKey Investors
Horizon Technology FinanceAliya Capital PartnersU.S. Department of Defense
2025-12-31Post Ipo Debt· $30M
2025-09-25Post Ipo Equity· $145M
2025-09-25IPO
Leadership Team
Don Burnette
Founder & CEO
Andreas Wendel
Chief Technology Officer
Recent News
2026-01-07
Company data provided by crunchbase