Pivot Interiors · 1 week ago
Solutions Strategist
Los Angeles, CA
Full-time
Onsite
Entry, Mid Level
2+ years expPivot Interiors is a company that specializes in creating inspiring workplace environments. The Solutions Strategist plays a key role in enhancing customer experience by driving quality and accuracy during the sales cycle, collaborating with various teams to develop strategic solutions that meet client objectives.
ConstructionE-CommerceInterior DesignProject ManagementReal Estate
Responsibilities
Supports Sales and Customer Success teams during the early sales cycle by developing solution strategies that align with client goals and budgets
Utilizes budget templates, requests vendor quotes, organizes product solutions and alternatives, and presents findings in clear, compelling formats
Requests and tracks vendor quotes; evaluates pricing options for competitiveness and profitability
Collaborate with Design to confirm product specifications and value-engineered alternatives as needed
Provides in-house ancillary furniture support as directed by Sales, Design and Sales Operations
Procures fabric and finish samples as needed to support design concepts and project opportunities
Prepares supporting documents and visuals for bid responses, presentations, and client deliverables
Coordinates proposal handoff to internal teams once opportunities move into the post-award phase
Acts as liaison between Sales, Design, Sales Operations, Marketing, and vendor partners to ensure alignment and communication across all deliverables
Escalates project or process challenges proactively, coordinating appropriate resources to drive resolution
Champions process improvements and standardization across departments to reduce turnaround time and enhance quality
Continuously seeks learning opportunities related to product applications, systems, and tools to improve solution development and client outcomes
Other duties as assigned
Qualification
Required
A high school diploma or GED plus Bachelor's degree and up to 2-5 years of related experience; or equivalent combination of education and experience
Familiarity with standard concepts, practices, and procedures within field
Relies on limited experience and judgment to plan and accomplish goals
Highly detail-oriented with the ability to manage multiple priorities while maintaining accuracy and meeting deadlines
Demonstrates reliability and ownership in fulfilling commitments while maintaining the highest ethical standards
Flexible and able to shift focus quickly as project priorities evolve in a dynamic environment
Understands the commercial furniture industry, including manufacturer programs, pricing structures, and services
Exhibits curiosity and a growth mindset—actively seeking opportunities to enhance systems, workflows, and overall efficiency
Must be able to perform all essential functions of the position with or without reasonable accommodation
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals written in English
Ability to write routine reports and correspondence in English
Ability to identify and pursue missing or incomplete data
Ability to speak effectively, in English, before small groups of customers or employees of organization
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent
High level of accuracy and attention to detail
Extensive background in use of word processing and database programs
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Preferred
Operations database experience
Previous working experience with Illustrator, Photoshop, CAP 20/20, InDesign and Microsoft Office Suite
Company
Pivot Interiors
Pivot Interiors is an interior design firm that specializes in space planning, technical design, furniture selection and budget consulting.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Emily Hinerman
HR Business Partner
Recent News
Silicon Valley Business Journal
2025-02-07
Company data provided by crunchbase