Youngs Insurance Brokers Inc. · 8 hours ago
Claims Coordinator (Niagara Falls)
Niagara Falls, NY
Full-time
Onsite
Entry Level
1+ years expYoungs Insurance Brokers Inc. is seeking a detailed and client-focused Claims Coordinator at their Niagara Falls location. In this role, you will act as a key liaison between clients, insurers, and internal teams to ensure claims are reported accurately and resolved with a high level of service.
Auto InsuranceConsultingEmployee BenefitsFinancial ServicesHealth CareInsuranceLife InsuranceProperty Insurance
Responsibilities
Assist clients with reporting new auto, property and liability claims
Act as the primary point of contact between clients, insurers, adjusters, and restoration vendors
Ensure claims are submitted accurately and in a timely matter
Analyze policy coverage, review documentation, and assess damages
Determine claim validity and coverage eligibility
Monitor claim progress and follow-up with insurers and adjusters as needed
Maintain detailed and accurate claim files and documentation in the brokerage management system
Provide regular claim status updates to clients and internal team
Support claims advocacy by escalating concerns and helping resolve coverage or service issues
Collaborate with internal teams to resolve complex claims and mitigate risks
Maintain relationships with restoration partners and company adjusters
Monitor and respond to emergency after-hours claim inquiries from customers
Assist with claims-related reporting and audit of severe loss reserves
Adhere to RIBO, insurer, and brokerage compliance standards
Qualification
Required
RIBO license is required - Registered Insurance Broker Ontario
1-3 years of experience in insurance brokerage or company environment
Strong knowledge of insurance policy wordings, coverage and claim handling procedures
Client-focused mindset with strong problem-solving skills
Preferred
CIP Designation or currently in process of completing - Charted Insurance Professional
CRM Certificate is an asset - Risk Management Certificate
Benefits
RRSP matching program
Education Assistance Program
Comprehensive benefits plan
Company
Youngs Insurance Brokers Inc.
Youngs Insurance has been providing insurance with integrity throughout Ontario for over 100 years.
51-200 employees
Funding
Current Stage
Growth StageRecent News
GlobeNewswire News Room
2025-02-25
TradingView
2025-02-25
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