EY · 1 day ago
Executive Administrative Coordinator Manager, Associate Director
EY is a globally connected powerhouse of diverse teams, dedicated to building a better working world. They are seeking an Executive Administrative Program Manager to lead program management, operations, and customer relations for the Executive Administrative Coordinator Team, ensuring exceptional quality service and supporting EY’s growth. The role involves developing relationships with stakeholders, managing workflows, and leading a high-performing team.
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Responsibilities
Promotes an understanding of Enterprise Support Services (ESS) goals and contributions to secure necessary support from others to achieve business unit goals
Solicits ongoing feedback from customers to evaluate and coach executive assistants on their performance and to check that internal customers are completely satisfied
Demonstrates proactive business development by initiating discussions with existing customers on possible additional work and satisfaction with current support
Must meet or exceed the needs of our internal clients by partnering with other groups within the matrix organization, cultivating those relationships, aligning people and processes, and identifying workplace efficiencies to add value
Educates colleagues, customers and team members on how their work and function contribute to the firm’s strategic priorities in order to make this connection more effective
Manages workflow and negotiates assignments for executive assistants based on customer business needs and resources
Identifies and assesses risk and when consulting with appropriate stakeholders and takes steps on resolutions in a timely manner
Identifies barriers to change when implementing initiatives and finds ways to reduce them
Creates a knowledge transfer culture within a team
Sets up full project plans including objectives, milestones, priorities, team, calendar and nature of deliverables
Focuses on potential project issues to prioritize resources, timing, quality, scope and risk
Coordinates and assists with budget planning and is responsible for operating within approved budget
Analyzes data to inform decisions about ongoing support services and effectiveness, identify opportunities and risks and consult as appropriate
Participates on national or functional projects
Qualification
Required
Typically, no less than 11-15 years relevant experience
Minimum of 5 years managing people
BA/BS degree or relevant experience
In-office presence as needed to meet with teams and customers
Must be flexible to travel
Flexibility to work outside of core hours
Comfortable with managing and implementing change and all of the reactions people have to it
Excellent communications skills
Ability to build relationships and influence in a virtual and in-person environment
Attention to detail and strong organizational skills are essential
Project management experience
Ability to manage multiple tasks in a fast-paced environment
Ability to manage and counsel people
Demonstrates deep knowledge in a discipline and basic understanding of specialized industry and/or specific sector
Ability to work with all levels within the firm and build solid relationships with multiple internal groups
Must possess leadership qualities
Strong presentation skills and professional presence
Possesses in-depth knowledge of EY business drivers
Detailed knowledge of firm policy and procedures
Must be experienced with all Microsoft Office and Modern Workplace tools
Preferred
Experience with enterprise-wide program development and implementation
Benefits
Medical and dental coverage
Pension and 401(k) plans
A wide range of paid time off options
Flexible vacation policy
Designated EY Paid Holidays
Winter/Summer breaks
Personal/Family Care
Other leaves of absence when needed to support your physical, financial, and emotional well-being
Company
EY
EY is building a better working world by creating new value for clients, people, society, the planet, while building trust in the capital markets.
H1B Sponsorship
EY has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (10242)
2024 (9877)
2023 (10966)
2022 (9394)
2021 (5652)
2020 (8849)
Funding
Current Stage
Late StageRecent News
2025-12-24
2025-12-15
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