Trinity Health · 1 week ago
Financial Assistance Navigator
Trinity Health is a prominent healthcare organization, and they are seeking a Financial Assistance Navigator to join their team at Holy Cross Hospital in Ft. Lauderdale. The role involves researching and analyzing healthcare financial information, collaborating on performance improvement activities, and ensuring compliance with relevant laws and regulations.
DeliveryHealth Care
Responsibilities
Researches, collects & analyzes information
Identifies opportunities, develops solutions, & leads through resolution
Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience
Responsible for distribution of analytical reports
Utilizes multiple system applications to perform analysis, create reports & develop educational materials
Incorporates basic knowledge of TH policies, practices & processes to ensure quality, confidentiality, & safety are prioritized
Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge
Research & compiles information to support ad-hoc operational projects & initiatives
Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making
Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts
Maintains a working knowledge of applicable Federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects safe, honest, ethical & professional behavior & safe work practices
Qualification
Required
High school diploma or GED required
Minimum two (2) to three (3) years' experience working in Patient Access or Patient Accounting for hospital registration and / or hospital reimbursement services
Obtain National certification in HFMA CRCR and/or NAHAM CHAA required within one (1) year of hire
Understanding of basic billing and coding
Preferred
Bachelor's degree or advanced certification or a combination of advanced training and/or certification (e.g., Registered Nurse, Licensed Practical Nurse, Certified Pharmacy Technician, Registered Health Information Technician, or medical coding certification through AHIMA or AAPC
Epic experience highly preferred
Knowledge of federal or state government agencies including but not limited to Medicare, Medicaid, VA or Charity Care programs, or patient management and healthcare accounts receivable within the healthcare revenue cycle
Benefits
Comprehensive benefit packages available, including medical, dental, vision, paid time off, 403B, and education assistance.
Comprehensive benefits that start on your first day of work
Retirement savings program with employer matching
Company
Trinity Health
Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation.
Funding
Current Stage
Late StageTotal Funding
$0.02MKey Investors
Centers for Disease Control and Prevention
2025-10-17Grant· $0.02M
Leadership Team
Recent News
2026-01-16
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