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Panda Restaurant Group · 4 days ago

Head of Corporate Communications

Rosemead, CA

Full-time

Hybrid

Director/Executive

$205K/yr - $384K/yr

15+ years exp

Panda Restaurant Group is the largest family-owned American Chinese Restaurant concept in America, and they are seeking a Head of Corporate Communications. This role involves leading the communications strategy, managing internal and external communications, and building relationships with stakeholders to enhance the company's visibility and reputation.

Restaurants

Responsibilities

Creates annual and long-term corporate communications and public affairs strategies and plans that proactively support PRG’s vision, culture, and brands

Leads teams to communicate the best of our people-first mission and culture through companywide events and podcasts

Guides construction of clear and compelling content creation and channel management to provide critical direction and timely instruction for “one team” operations

Anticipates brand reputation issues

Plans for liability prevention or mitigation and help to lead crisis navigation and communications response

Provides guidance and counsel to senior leadership on critical issues

Amplifies PRG brands through strategic acumen and earned media to further establish Panda Express as a restaurant industry leader and a company that cares about its associates and the communities we serve

Creates strategy and plans that promote company visibility and industry leadership consistent with brand equity and values

Directs external public relations and communication agencies

Builds high trust relationships with executive stakeholders, magnifying thought leadership externally and boosting associate confidence and engagement internally through 1:1 key message development, speechwriting, and presentation preparation

Develops community partnership strategies for the company, build relationships with new and existing partners, and overseeing charitable giving that meets community needs, aligns with PRG values, and creates community advocacy

Systematically builds a best-in-class communications function for PRG by recruiting, developing, and supporting a high-performing team

Coaches and inspires the team to deliver communications content, counsel, processes, and programs that enhance the mission and values of the company while supporting the company’s strategic, financial and growth objectives

Qualification

Corporate Communications StrategyPublic RelationsExecutive CommunicationsCommunity RelationsCrisis ManagementTeam LeadershipBachelor's DegreeMBA PreferredFood Handler's Card

Required

Bachelor's degree in journalism, public relations, communications, marketing or a related field

15+ years of experience in progressively senior Marketing roles related to communications, marketing, or public relations representing an organization to guests and in the community, preferably in a retail/hospitality environment

Demonstrated experience providing direct counsel and guidance to executive leadership, including scripting for internal/external speaking engagements, written correspondence/memos and company presentations

Successful completion of initial and periodically required trainings

Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position