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Beacon Behavioral Hospital · 1 day ago

Operations Coordinator

Plano, TX

Full-time

Onsite

New Grad, Entry Level

Beacon Behavioral Hospital is seeking an Operations Coordinator to support outpatient clinic operations. The role involves coordinating workflows, centralized scheduling, and ensuring operational efficiency across multiple clinics, with a focus on process alignment and support for interventional services.

Health CareHospitalMedicalOutpatient CareRehabilitation

Responsibilities

Support day-to-day operational workflows across outpatient clinics under the direction of the VP of Outpatient Operations

Assist with implementation and reinforcement of standardized operational processes and SOPs

Coordinate between clinic leadership, centralized teams, and corporate functions to ensure operational alignment

Identify workflow inefficiencies, operational risks, and process gaps; escalate issues and support resolution

Support centralized scheduling operations to ensure consistency, access standards, and scheduling accuracy

Coordinate scheduling workflows between clinics and centralized scheduling teams

Assist with training, documentation, and process improvements related to centralized scheduling

Monitor scheduling performance trends and flag operational concerns

Support operational efficiency of interventional service lines (e.g., TMS, Spravato, and other procedural services)

Assist with workflow coordination, scheduling optimization, and operational readiness for interventional programs

Coordinate with clinic teams and centralized functions to support throughput, utilization, and process adherence

Identify operational barriers impacting interventional service delivery and escalate as needed

Support EMR and operational system integrations, onboarding, and workflow alignment

Serve as a liaison between clinic teams, integrations, and IT to support operational readiness

Assist with access management and role-based workflow coordination

Maintain working knowledge of EMR and scheduling systems used across clinics

Support maintenance and updates of operational documentation and SOPs

Collaborate with Operations, Revenue Cycle, Compliance, and HR teams as needed

Participate in operational projects, audits, and initiatives as assigned

Perform work accurately and within deadlines with minimal supervision

Communicate professionally with leadership and clinic staff

Work independently while coordinating effectively across teams

Maintain confidentiality and comply with all HIPAA and company policies

Utilize Microsoft Office, SharePoint, Teams, EMR, and scheduling platforms

Qualification

Healthcare operationsEMR systemsMulti-site operationsOperational supportMicrosoft OfficeSharePointTeamsOrganizational skillsProblem-solving skillsCommunication skills