IT Support Technician jobs in United States
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Curi ยท 11 hours ago

IT Support Technician

Curi is a full-service advisory firm committed to serving clients in the healthcare sector. The IT Support Technician will provide technical support to team members and guests, addressing a variety of IT-related inquiries and assisting with end-user training.

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Diversity & Inclusion

Responsibilities

Respond and resolve user technical issues via chat, email, or phone
Help with documentation of new and existing policies/procedures
Collaborate with others who may have varying skillsets to complete assigned work on time
Easily adapt to changes based on organizational priority
Diagnose, troubleshoot, and repair operating system, software application, hardware, and related equipment
Create, maintain, and deploy laptop images
Test new technology

Qualification

MacOS experienceCompTIA A+Microsoft certificationTroubleshooting skillsCurious mindsetService heartCommunicationCollaborative mindset

Required

1-2 years of experience in a similar role required
Available to occasionally work on-call / after hours (rotating schedule)
Reliable transportation for commuting to the Raleigh office
Strong computer skills and the ability to troubleshoot and diagnose problems
Excellent written and verbal communication skills
Curious mindset. Continuous learner and adaptor to new technologies
Service heart and willingness to go the extra mile to assist employees with technical issues
Collaborative mindset. Willingness to help teammates, jump in and fill in for one another
Respond and resolve user technical issues via chat, email, or phone
Help with documentation of new and existing policies/procedures
Collaborate with others who may have varying skillsets to complete assigned work on time
Easily adapt to changes based on organizational priority
Diagnose, troubleshoot, and repair operating system, software application, hardware, and related equipment
Create, maintain, and deploy laptop images
Test new technology
MacOS experience

Preferred

Associate's degree with an IT focus or completion of a Trade School program
CompTIA A+
Microsoft certification or equivalent
Apple Certified Support Professional

Benefits

Comprehensive health benefits, including medical, dental, vision, and life insurance
Education assistance
Annual bonus opportunity
401(k) with employer match
Short-term and long-term disability
Flexible time off
13 paid holidays annually

Company

Curi

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Curi is a physicians rediscover the joy of practicing medicine by providing resources that support them in medicine,business and life.

Funding

Current Stage
Late Stage
Total Funding
unknown
2023-02-01Acquired

Leadership Team

A
Alex Kirk
Managing Director
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Company data provided by crunchbase