Service Technician jobs in United States
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Mellick Group - Renewal by Andersen of Central FL, Jacksonville, Tampa & the Gulf Coast · 21 hours ago

Service Technician

Mellick Group - Renewal by Andersen of Central FL is a high-end window and door replacement company that prides itself on exceptional customer service. The Service Technician will provide superior field support, perform repairs, and install window and door replacements while ensuring customer satisfaction.

Real Estate
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Responsibilities

Service and repair previously installed Renewal by Andersen products
Analyzes customer situations, determine corrective action to be taken and verify the action has fixed the situation as efficiently and cost effective as possible
Install window and door replacements
Inventory service stock area of warehouse
Accurately measure dimensions and determine installation processes for windows and doors
Provide installation solutions that match customer expectations
Complete and submit required paperwork
Portray a professional image and provide a high level of customer satisfaction

Qualification

Window Installation ExperienceCustomer Service ExperienceConstruction ExperienceTechnical Measurement SkillsConflict Resolution SkillsInterpersonal Communication SkillsOrganizational Skills

Required

High School Diploma or Equivalent
At least 2yrs of Construction or Home Improvement Experience
At least 2yrs of Customer Service Experience
Prior Experience with Servicing and Repairing Previously Installed Windows
Prior Experience with Conducting Technical Measures Required for Installation
Demonstrated ability to confidently handle confrontation/conflicts using a tactful and diplomatic approach
Ability to maintain perspective under demanding conditions
Demonstrated interpersonal communication skills; strong listening and empathy skills; organization skills for managing work schedules, job priorities and stock levels
Must be willing to undergo a criminal background check
Must be willing to undergo a pre-employment drug screening
Must have a valid driver's license and clean driving record

Preferred

Renewal Window Installation Experience is Strongly Preferred

Benefits

Paid time off plus six paid holidays
Medical, dental, vision, and life insurance
Monthly Vehicle Allowance & Fuel Card for Personal Vehicle

Company

Mellick Group - Renewal by Andersen of Central FL, Jacksonville, Tampa & the Gulf Coast

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When it comes to quality window replacement, homeowners in Orlando and across the Sunshine State put their trust in Renewal by Andersen® of Central Florida.

Funding

Current Stage
Growth Stage
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