Residex® · 1 week ago
General Manager, Financial Solutions
Greater Seattle Area
Full-time
Onsite
Director/Executive
8+ years expResidex® is a leading provider of assisted living software solutions designed to empower caregivers. They are seeking a General Manager for Financial Solutions to manage P&L, define product strategy, and lead cross-functional teams to drive business performance and growth.
Consumer SoftwareSoftware
Responsibilities
Own and manage the complete P&L, including revenue targets, margins, operating expenses, and profitability
Set and achieve annual and quarterly business goals with full accountability to the President and CEO
Establish KPIs, monitor performance, and optimize resource allocation
Build and manage operating budgets across product development, sales, marketing, and customer success
Define product vision, strategy, and roadmap for the Financial Solutions suite
Partner with product, design, and engineering teams to prioritize features that drive customer value and revenue growth
Develop and execute go-to-market strategies that drive new customer acquisition and expansion
Design pricing, packaging, and positioning strategies that maximize value capture while maintaining competitive edge
Build sales enablement materials and provide strategic guidance on key deals
Lead through influence, building strong relationships across product, engineering, sales, marketing, and customer success teams
Establish clear priorities, decision-making frameworks, and communication rhythms for efficient execution
Serve as primary business owner for all Financial Products initiatives
Engage directly with customers, prospects, and partners to inform strategy and validate product decisions
Conduct market analysis, competitive intelligence, and customer research to identify growth opportunities
Represent Residex at industry events and customer forums
Monitor market trends, regulatory changes, and competitive dynamics
Build and mentor a high-performing team as the business scales
Qualification
Required
8-12 years in business leadership, product management, general management, or strategy roles within B2B SaaS
5+ years of product ownership experience in billing, payments, or revenue cycle domains
Demonstrated success meeting and exceeding revenue and profitability targets
Outstanding presentation and communication skills - ability to deliver compelling executive-ready communications to leadership, board members, and external stakeholders
Excellent organizational skills - manage complex initiatives, multiple stakeholders, and competing priorities simultaneously
Strong understanding of SaaS business models, unit economics, and financial metrics (ARR, CAC, LTV, gross margin)
Exceptional ability to lead through influence without direct authority, building consensus where possible and driving results across functions
Data-driven decision-making combined with strong strategic thinking and business modeling capabilities
Deep product sense with sufficient technical fluency to engage meaningfully with engineering teams
Passion for building market-leading solutions and relentless focus on achieving financial goals
Intrinsically motivated to build products that customers love and that dominate their markets
Competitive spirit with desire to win while maintaining focus on customer success
High standards for quality and execution with commitment to continuous improvement
Comfortable operating with autonomy in ambiguous, fast-paced environments
Bias for action with track record of delivering results in resource-constrained settings
Preferred
Experience in healthcare technology, senior care, or regulated industries
Experience working with payment infrastructure including Waystar and Stripe
Company
Residex®
Residex® delivers Intelligent Care through a secure, all-in-one assisted living software platform that empowers caregivers with data-driven tools for smarter, safer, and more efficient care.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknown2025-01-22Acquired
Recent News
2025-01-24
Company data provided by crunchbase