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State Industrial Products · 4 days ago

Director of Corporate Quality

Hebron, OH

Full-time

Onsite

Director/Executive

10+ years exp

State Industrial Products is a family held chemical manufacturing company since 1911, specializing in chemical mixing and packaging. The Director of Corporate Quality is responsible for leading quality assurance and control efforts across the organization, ensuring compliance and continuous improvement in quality systems while fostering collaboration with various departments.

3D PrintingComputerGovernmentManufacturingMedical

Responsibilities

Develop and Maintain all Quality Management, ISO and GMP standards

Assess and correct customer issues and complaints relating to quality, productivity and performance

Assure all production gets out the door on time and in spec

Assess, analyze, and improve all aspects of quality control functions for internal production as well as contract manufacturing

Initiate, implement, and track on-going companywide quality improvement activities (Lean Six Sigma, 5S, GMP, ISO 9001, etc.)

Supervise, mentor and develop the performance of QA, QC, CQE and Packaging/Equipment Engineers

Coordinate and conduct technical and performance training for staff, site managers and technical personnel

Be present on the production floor and in the warehouse daily. Build trust and develop excellent relationships with manufacturing employees

Assure our Quality Management System (QMS), Intellect, is always fully functional and up to date and that employees are trained on it

Lead and train on internal auditing, management review and continuous improvement programs

Work closely and effectively with R&D, Product Management, Customer Service, Operations, Regulatory Affairs, Product Management, Process Engineering, Package and Equipment Engineering, Supply Chain, Logistics and other departments companywide

Develop and analyze statistical data to determine standards and to establish quality of service

Assure all specifications, internal standards, and status of corrective actions is always up to date

Perform Mock Recall, all internal and external audits and CI events on time and to schedule

Prepare or supervise the preparation of a wide range of reports

Comply with and ensure staff compliance with all building, HSE, regulatory and security requirements

Ensure a high level of internal and external customer service and customer satisfaction

Create and maintain written quality policies, procedures, and protocols

Advise and ensure quality standards are met; advise of deficiencies and ensure staff is always trained on quality procedures

Record and manage special project issues and escalate when necessary

Perform quarterly cost of quality reports as well as monthly quality KPI reporting

Develop the Corporate Quality Plan, train on it and assure its effectiveness

Assure all FG’s, Packaging, Equipment and Raws have documented, controlled specifications

Conduct FG and Raw FIFO audits to assure proper product rotation and lifetime

Work to establish standards of service and response for sales and customers who submit complaints into our Customer Complaint System

Assure the Corrective Action System is active and effective

Duties, responsibilities, and tasks may change at any time with or without notice

Assume other duties, responsibilities and special projects as required

Qualification

Quality ManagementISO 9001/14001Lean Six SigmaQuality LeadershipInternalExternal AuditMicrobiological TechniquesCertified Lead AuditorContinuous ImprovementCommunicationCross-functional Teamwork