Legal Operations Associate jobs in United States
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Podium · 9 hours ago

Legal Operations Associate

Podium is a company dedicated to empowering local businesses through AI technology. They are seeking a Legal Operations Associate to enhance the efficiency of their Legal team by leveraging technology and improving operational processes.

CollaborationConsumer ReviewsMessagingSaaSSoftware

Responsibilities

Help shape how Legal uses technology and AI to scale with the business
Evaluate, implement, manage, and continuously improve AI tools across contract review, drafting, research, and workflow support
Build playbooks and processes that help the team handle repeatable work efficiently and consistently
Track performance and ROI of legal tech investments and recommend what to improve next
Own our Ironclad CLM program end-to-end: workflows, templates, clause logic, automation, and self-service
Build for scale by reducing friction in routine contracting and improving deal speed
Partner with Sales and Procurement to streamline contracting and improve the end-to-end process
Support integrations with Salesforce, Zip, Jira and other business systems
Be the go-to person for troubleshooting workflows, maintaining clean data and organized files, and keeping systems reliable
Own Legal’s reporting and metrics: dashboards, KPIs, and visibility into how Legal work moves
Measure what matters (cycle times, deal velocity, self-service adoption, volume trends) and use insights to drive improvements
Present data clearly to leadership and cross-functional stakeholders to support decisions and prioritization
Build and maintain Legal’s knowledge base: templates, playbooks, guidance, and internal resources
Create self-service materials that help teams move faster with appropriate guardrails
Keep content, contracts and files, organized, accurate, and easy to use
Support Legal budget tracking: spend monitoring, forecasting, and accruals
Help manage outside counsel and legal vendor relationships
Identify opportunities to operate more efficiently across legal spend and tools
Support privacy, data governance, and compliance process implementation and tracking
Track key deadlines, filings, and certifications
Take ownership of special projects, audits, and cross-functional initiatives as needed

Qualification

Legal operations experienceCLM tools (Ironclad)AI tools implementationAnalytical skillsProcess improvementSaaS experienceSalesforce familiarityParalegal certificationClear communication

Required

2+ years of experience in legal operations, paralegal work, or adjacent operational roles (law firm or in-house)
Hands-on experience with legal technology, ideally CLM tools (Ironclad strongly preferred), JIRA, and AI tools (GCAI, Harvey, etc.)
Evidence you can build or improve processes, not just follow existing ones
Strong analytical skills and comfort working with systems, dashboards, and metrics
Clear written and verbal communication
Bachelor's degree

Preferred

Experience implementing AI tools in a legal or operational setting
SaaS / high-growth tech experience
Familiarity with Salesforce, Zip, SimpleLegal, and other similar tools
Paralegal certification or legal studies background

Company

Podium is a customer communication platform for businesses who interact with customers on a local level.

Funding

Current Stage
Late Stage
Total Funding
$422.65M
Key Investors
Y Combinator Continuity FundIVPAlbum VC
2022-10-31Series Unknown
2021-11-15Series D· $201M
2020-04-07Series C· $125M

Leadership Team

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Eric Rea
Co-founder & CEO
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Dennis Steele
Co-Founder
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Company data provided by crunchbase