Apply on Employer Site

Crane Worldwide Logistics · 1 month ago

Client Service Specialist

Houston, Texas, United States

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Crane Worldwide Logistics is a leader in logistics, and they are seeking a Client Service Specialist. The role involves responding to client inquiries, resolving issues related to orders and complaints, and ensuring client satisfaction through effective problem-solving.

Freight ServiceLogisticsSupply Chain ManagementTransportation

No H1B

Responsibilities

Responds to orders, general client inquiries, invoice questions and client complaints

Resolves issues with orders, delivery dates or service

Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution

Qualification

Client Service skillsFreight Forwarding KnowledgeProblem SolvingDocumentation SkillsQuality FocusMulti-taskListeningResolving Conflict

Required

High School Diploma or GED

0-2 years experience as assembly line lead

Client Service skills

Quality Focus

Problem Solving

Freight Forwarding Knowledge

Documentation Skills

Listening

Resolving Conflict

Ability to Multi-task

Job may require extended sitting or standing, use of standard office equipment

Professional certification may be required in some areas

This position requires the final candidate to successfully pass an E-Verify Check

Employment with the Company may be contingent upon your ability to provide proof of vaccination except in limited circumstances where you are eligible for a legal accommodation