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MyMichigan Health · 1 day ago

Unit Secretary

Midland, MI

Contract

Onsite

New Grad, Entry Level

MyMichigan Health is a technology driven organization, and they are seeking a Unit Secretary to provide excellent customer service by answering phones and assisting with patient and family inquiries. The role involves floating across departments and handling various administrative tasks to support patient care.

Health CareHospital

Responsibilities

Courteously answer all inquiries from patients, families, staff, and other departments and facilities. Answer phones and transfer calls. Page or call nurses, providers and/or families. Frequently check e-mails throughout the shift and respond as appropriate. Most assignments will require rounding during shifts on the nursing units

Contact necessary departments for various tests and procedures

Communicate with relevant personnel any information pertinent to a patient's particular needs concerning care, service or comfort

Look up information in the computer to answer inquiries. Use the computer system to check/validate census, correct bed, correct patient, new consult orders, etc. and update patient status to discharge or transfer

Organize documents from printer and fax making sure all papers for same patient are together and not co-mingled with others; give to nurse or provider

Place orders for special equipment from Sterile Processing Department

Process consults and contacts consulted provider and document date/time and with whom they spoke regarding the order

Fax documents

Other duties as assigned