Dahl Consulting · 1 week ago
Credit and Collections Specialist (28855)
Dahl Consulting is seeking a detail-oriented B2B Collections Specialist to join their client's team in Anoka. This role involves managing a high-volume collections portfolio with a focus on resolving payment issues and collaborating with internal teams for timely resolution of outstanding balances.
Responsibilities
Collect outstanding balances through proactive communication with customers and internal teams
Review and release orders on credit hold
Resolve disputed invoices, short payments, and deductions
Provide documentation related to invoices and payments upon request
Collaborate with business teams to address delinquency issues
Handle high-volume collections, via email and phone outreach as needed
Occasionally negotiate payment plans
Utilize collections software for tracking and reporting
Qualification
Required
1+ year of B2B collections experience, preferably in a high-volume environment
Strong communication skills, both written and verbal
Ability to manage deductions and short pays with attention to detail
Excellent organizational skills and ability to prioritize tasks effectively
Preferred
Experience using collections software
Familiarity with managing portfolios previously handled by third-party agencies
Benefits
Comprehensive benefits package