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NHE, Inc. · 12 hours ago

Maintenance Supervisor at Falls at Meehan

Pendleton, South Carolina, United States

Full-time

Onsite

Senior Level

5+ years exp

NHE, Inc. is a diverse real estate management company that provides quality services to residents and property owners. The Maintenance Supervisor is responsible for overseeing the physical assets and maintenance activities of an apartment community, ensuring that all repairs and preventive maintenance are completed efficiently.

Property DevelopmentProperty ManagementReal Estate

Responsibilities

Under direction of the Community Manager, supervises, schedules and performs maintenance activities for apartment community along with maintenance staff

Work with the office team and Community Manager (i.e., walking apartments, move-in/move-out reports, etc.)

Determine weekly apartment make-ready and Service Request schedules

Report apartments that are ready to show to the Community Manager

Complete weekly/daily maintenance employee schedules and assignments in tandem with Community Manager

Communicate assignments and tasks to employees. Make sure they have all the instructions necessary to complete assignment properly

Periodically check the work progress of each maintenance employee. Provide immediate assistance and instruction as needed

Provide input to Community Manager regarding employee performance evaluations, employee compliments from residents, corrective counseling needs, etc

Assist Community Manager in recruiting and interviewing potential staff members

Coordinate, schedule and respond to resident/management requests and Service Request for occupied apartments

Use Service Request and schedules to establish priorities. Determine with Community Manager, requests or emergencies that should be top priority

Assign Service Requests equally to Maintenance Technician(s)

Monitor the completion of Service Requests in order to limit call backs

Coordinate warranty work orders with Vendors

Monitor the number of times a specific repair must be repeated. Determine course of action

Coordinate, schedule and prepare vacant apartments for move-in

Walk all vacant units to determine make-ready needs. Coordinate effort with Community Manager to make schedule and assignments. If major appliances or carpets need replacing, discuss with Community Manager before taking action

Ensure all repairs/replacements necessary for apartment to be occupied are completed

Ensure all trash from apartments are cleaned out before, during and after make-ready activity

Coordinate and schedule appropriate safety and skills training for maintenance employees

Assess training needs of maintenance employees and along with Community Manager and Director of Maintenance, provide input for training programs

Provide one-on-one training to employees that may need to polish current skills or wish to learn new skills

Prepare, train and encourage all levels of maintenance staff for the opportunity to be promoted

Provide initial safety and safety equipment training for all new employees

Identify and correct hazardous community conditions

Tour property daily to look for needed maintenance and liability hazards and report to Community Manager

Repair hazards or assign completion of these tasks to the Maintenance Technicians. Also secure storage/pool areas, check timers and listen for electrical shorts and malfunctioning motors

Periodically complete written property safety audits

Coordinate, schedule, and perform preventive maintenance on equipment and apartments

Order supplies while managing maintenance budget

Work with Community Manager and use input from maintenance staff to determine supplies and equipment needs

Must get approval from Community Manager prior to placing orders for major expenditures and unbudgeted items

Provide input to Community Manager in determining needs for next fiscal year budget

Attendance is an essential job function

May be requested to assist in other communities, if needed

Assist with hazardous weather problems, fires, floods, freezes, etc

Responsible for overall organization and cleanliness of work areas and maintenance shops

Attends and participates in industry and NHE’s training programs as required

Responsible for vendor management, contract monitoring and quality control

Performs the tasks of subordinate associates as needed

Perform any and all other duties as requested or assigned by your supervisor / manager

This job description does not list all functions and tasks. Job functions may be added, deleted, or modified at any time by the NHE management team

Qualification

HVAC troubleshootingPlumbing systems repairElectrical systems repairSupervisory experienceFreon Recovery CertificationCertified Apartment Service TechnicianBoilers certificationAppliance repairInterpersonal skillsAttention to detailTeam player

Required

Previous supervisory experience is required

Must be able to troubleshoot and repair HVAC equipment, plumbing systems, electronic systems, all major appliances, pool and spa equipment and other systems on community (gates, phone jacks, irrigation systems, etc.)

Must have a valid driver's license or means of immediate transportation to provide service calls

High School Diploma or equivalent required

Position requires a minimum of 5 years general maintenance experience and/or at least 1-year multi-family, industrial or institutional Service Request experience

Must have training in compressor diagnosis, appliance repair, etc

Must have certifications/permits required by city or state to perform job responsibilities (i.e., pool operations, maintenance, electrical, plumbing, HVAC, etc.)

Preferred

Construction experience preferred

Some college or trade school preferred

Certified Apartment Service Technician (CAMT) preferred

Certifications in boilers, plumbing, HVAC (basic and advanced), journeyman license, use of fire extinguisher and first aid preferred

Painting experience

Benefits

HDHP Health Insurance Plan

PPO Health Insurance Plan

Vision Insurance

Dental Insurance

Short-Term Disability

Long-Term Disability

Group Life Insurance

Health Savings Account (offered for HDHP plan)

Flexible Spending Account (FSA)

Employee Assistance Program (EAP)

401k Retirement plan

12 Paid Holidays (includes Birthday Holiday)

Up to 130 hours of PTO

Company

NHE, Inc.

As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike.

Founded in 1969

Greenville, South Carolina, USA

201-500 employees