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Canteen North America · 21 hours ago

Regional Director- Austin, TX

Austin, TX

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Canteen North America is a company that combines food, service, and experience to enhance workplace environments. The Regional Director will oversee multi-site operations in Austin, Texas, focusing on operational excellence and client satisfaction while leading a diverse team and aligning with national strategies.

Food and Beverage

Responsibilities

Direct operations across all business lines, ensuring best-in-class execution in unattended retail, vending, office coffee, and refreshment services

Foster a culture of innovation, safety, and operational excellence with a retail-focused approach

Ensure compliance with company, client, and regulatory standards

Drive operational and financial goals, including budgeting, forecasting, and performance reporting

Lead strategic initiatives to improve service quality, route efficiency, and technology integration

Provide leadership, coaching, and mentorship to District Managers, Operations Managers, and frontline teams

Promote accountability, inclusion, collaboration, and continuous improvement

Ensure consistent application of company policies and champion talent development and succession planning

Act as the senior point of contact for key regional clients, ensuring satisfaction and retention

Partner with sales and client success teams to support growth, renewals, and onboarding

Drive a customer-first culture focused on exceptional experiences and service reliability

Identify opportunities for expansion and service enhancements across client portfolios

Own full regional P&L and deliver on financial targets

Analyze performance data to improve margins, productivity, and ROI

Ensure contract compliance and operational scalability across accounts

Collaborate with senior leadership to align regional execution with national strategy

Qualification

Multi-site operations leadershipP&L managementFinancial analysisLogistics systems proficiencyClient engagementTeam leadershipCoachingCommunication skillsStrategic thinkingMentorship